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    • Features
      • Bolddesk icon

      Help Desk Software

      Explore help desk features that make customer service easier.
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      • Ticketing icon

        Ticketing System

        Efficient, end-to-end ticketing system for your support team.
      • Knowledge icon

        Knowledge Base Software

        Self-service, central repository of information for your customers.
      • Automation icon

        Automation

        Automate repetitive tasks to save time.
      • Customization icon

        Customization

        Customize help desk software to tailor it to your business needs.
      • Customer Portal icon

        Customer Portal

        Fully customizable customer portal for your specific business needs.
      • Contact Management icon

        Contact Management

        Manage all your customer information in one place.
      • Reporting icon

        Reporting

        Measure and analyze metrics from your help desk deployment.
      • Integrations icon

        Integrations

        Easily integrate BoldDesk with your favorite applications and do more.
      • Developer API icon

        BoldDesk APIs

        Flexible APIs and webhooks let you build exactly what you need.
    • Solutions
      • Team Size
      • Contact Management icon

        Startup

        Easy to use and feature rich help desk software for startup.
      • Contact Management icon

        Small Business

        Affordable ticketing system that supports your company’s growth.
      • Contact Management icon

        Enterprise

        Help desk software with enterprise-grade features to provide enterprise support.
      Use Cases

      • Shared Inbox Software

      • Multi Brand Help Desk

      • Internal Help Desk Software

      • Trouble Ticketing Software
    • Pricing
    • Resources
      • Support Portal icon

        Support Portal

        Get fast and dedicated support.
      • Docs

        Docs

        Tutorials and how-to guides about using BoldDesk.
      • BoldDesk API's icon

        BoldDesk Rest APIs

        Flexible APIs and webhooks to build exactly what you need.
      • product updates icon

        Product Updates

        Check out the latest features for the BoldDesk.
      • Blog icon

        Blog

        Product news, tips, and latest updates on customer service and more.
      • Learning center icon

        Learning Center

        Educational resources to make your work easier.
      • How to Videos icon

        How to Videos

        Visual content to easily learn how to use BoldDesk.
      • FAQ icon

        FAQ

        Commonly asked questions and answers in BoldDesk.
    • Company

      • About

      • Syncfusion Ecosystem

      • Our Story

      • Contact Us

      • Blog
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  • Features
    • Ticketing
    • Knowledge Base Software
    • Automation
    • Customization
    • Customer Portal
    • Contact Management
    • Reporting
    • Integrations
    • BoldDesk APIs
  • Solutions
    • Startups
    • Small Business
    • Enterprise
    • Shared Inbox Software
    • Multi Brand Help Desk
    • Internal Help Desk Software
    • Trouble Ticketing Software
  • Pricing
  • Resources
    • Support Portal
    • Docs
    • BoldDesk APIs
    • Product Updates
    • Blog
    • Learning Center
    • How to Videos
    • FAQs
  • Company
    • About
    • Syncfusion Ecosystem
    • Our Story
    • Get In Touch
    • Blogs

Blogs

importance-of-customer-service

Importance of Good Customer Service

  • Sathya Ayothi
  • June 7, 2022
customer-service-response-time

Best Techniques for Reducing Customer Service Response Time

  • Sathya Ayothi
  • May 24, 2022
help desk helps to grow organization

How Will Help Desk Software Be Helpful in Growing Your Organization?

  • Sathya Ayothi
  • May 12, 2022
BoldDesk official launch with its best features

Announcing New Help Desk Software: BoldDesk!

  • BoldDesk Team
  • May 2, 2022
Customer Satisfaction

Benefits of Tracking Customer Satisfaction with a Help Desk

  • Sathya Ayothi
  • May 2, 2022
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Products

  • Help Desk Features
  • Ticketing Software
  • Knowledge Base Software
  • Help Desk Automation
  • Help Desk Customization

Use Cases

  • What is Help Desk
  • Shared Inbox Software
  • Multi Brand Help Desk
  • Internal Help Desk Software
  • Enterprise Help Desk

Alternatives

  • Freshdesk Alternative
  • Zendesk Alternative
  • Zoho Desk Alternative
  • HappyFox Alternative
  • HelpScout Alternative

Resources

  • Contact Support
  • Docs
  • BoldDesk Rest APIs
  • Product Updates
  • Learning Center
  • How to Videos

Company

  • About Us
  • Our Story
  • Blog
  • Contact Us

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