What's New  Explore the new updates and features of BoldDesk in our May release.  Learn More.

BoldDesk - Better than Zendesk & Freshdesk, 50% of cost | Product Hunt

Grow Faster, Serve Better with
 AI Customer Service Software

Effortlessly resolve 70% of customer inquiries with our all-in-one platform. AI and workflow automation support deliver a seamless experience for your agents and your customers.

Trusted By Companies of All Sizes

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 One platform, covering all your support needs

Accomplish more in less time with  Generative AI

Faster replies, happier customers

AI Copilot speeds up replies to customers with suggestions, grammar checks, and translations to the customers’ native languages.

Boost efficiency with instant insights
Reply assistant
Tickets to articles
Faster replies, happier customers

Accomplish more in less time with  generative AI

AI Copilot speeds up replies to customers with suggestions, grammar checks, and translations to the customers’ native languages

Faster replies, happier customers

Use AI to summarize past conversations so that agents can understand the context around a ticket for faster customer service.

Boost efficiency with instant insights

AI Copilot gives agents relevant solutions from their knowledge base to use in responses.

Reply Assistant

AI Copilot turns resolved tickets into knowledge base articles by identifying article opportunities, writing drafts, and polishing them for you.

Tickets to Articles

 The best help desk solution for your agents and your customers

Get more done every day
Get more done every day

Boost your efficiency! Solve 1.5x more tickets daily with fewer clicks, smarter AI tools, and streamlined workflows.

Access everything in one place
Work from anywhere on any device
Continuously improve with reports and analytics

 The best help desk solution for your agents and your customers

Boost your efficiency! Solve 1.5x more tickets daily with fewer clicks, smarter AI tools, and streamlined workflows.

Get more done

Stop switching systems to find the information you need. BoldDesk puts everything in one convenient interface.

Enjoy everything

The BoldDesk mobile app gives you a help desk in your pocket! Download it for iOS or Android to serve your customers from anywhere.

Work from anywhere on any device

BoldDesk’s built-in reports and dashboards help you manage your support team toward optimal performance.

Stay ahead

Achieve higher productivity in all your teams

BoldDesk vs Other Help Desks

We're with you every step of the way. No matter what plan you choose, our services are designed to enhance the value of your investment.

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Effortless onboarding

Buying software is just the start. We're here to help you implement it from day one to address your business’s customer service needs.

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Enjoy best-in-class support

Our free trial support is better than their enterprise support. 24/5 support on all plans, unlike most help desks.

Budget-Friendly

Budget-friendly

Only pay for the features you need. No hidden costs and no extra costs for training or support.

Seamlessly integrate all your favorite tools

Integrate with your favorite tools and apps, to simplify your workflow, reduce data clutter, and increase your productivity.

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Don’t take our word for it.

Here are a few kind words from some of our happy customers.

I particularly appreciate their Startup Program. I like its customization and analytics options. Additionally, their proactive customer service is commendable

No need specific skills in order to configured it and use it

User-friendly interface, Competitive price, quick response and keep following to resolve our issues.

WHO WE ARE?

BoldDesk by Syncfusion

Syncfusion has been helping developers worldwide build powerful line-of-business software for over 22 years. Our flagship component suite includes over 1,800 UI widgets and frameworks that help reduce development time and complexity.

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TEST OUT ALL THE FEATURES OF BOLDDESK

Start your 15-day free trial with instant access


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