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BoldDesk® + LINE Integration

Utilize BoldDesk® with LINE to streamline conversations and improve customer engagement for quicker support delivery.

Two app icons, red and green, linked by a robotic arm with chat and like icons around them
LINE app logo with a speech bubble, user icon, and social media icons like stars and thumbs up

Integrate LINE to Elevate Customer Engagement

  • Set up LINE integration in BoldDesk® quickly using only a channel ID and channel secret.
  • Enhance customer engagement by exchanging a variety of content types in LINE – such as text, images, audio and video.

Support for Multiple LINE Accounts

  • Integration includes support for multiple LINE accounts, enabling centralized management of communications across different brands.
  • Each LINE account can be assigned to a specific brand, promoting clear and targeted customer interactions.
Orange and white logo linked to three green LINE chat icons through a central blue star.
Illustration of a headset, a document with an orange logo, and green chat bubbles featuring lightning bolt icons.

Utilize BoldDesk® Features to Enhance Efficiency

  • Leverage the capabilities of AI agents to enhance support functions and efficiently address customer inquiries.
  • Offer a cordial welcome to your customers with an automated greeting message, and ensure they stay informed by using an automated away message during non-business hours.
  • Gather valuable customer feedback to enhance support and satisfaction upon resolving a chat.

For more information on how to get started with the LINE integration

Installing And Configuring The LINE App right arrow icon

TEST OUT ALL THE FEATURES OF BOLDDESK®

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  • No credit card required
  • Easy setup
Chat interface with conversation history, email prompt, and icons for WhatsApp and Facebook channels
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