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BoldDesk + Microsoft Teams Integration

Connect with Microsoft Teams and notify a message in a chat and channel.

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Need For Microsoft Teams integration

Microsoft Teams integration allows you to receive automatic notifications for tickets within chats and channels and handle tickets more quickly, increasing the team’s performance.

Need For Microsoft Teams integration
Receive real-time notifications

Receive real-time notifications

Receive fast notifications for each ticketing event and check the progress of tickets in your chats and Teams channels.

Condition-based notifications

Customize notifications sent to chats and channels based on criteria such as brand, category, and status.

For more information on how to get started with the Microsoft Teams integration

Installation of Microsoft Team Integration app

Configure the Microsoft Teams channel notifications

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