What's New Explore the new updates and features of BoldDesk in our May release. Learn more
Connect with Microsoft Teams and notify a message in a chat and channel.
Microsoft Teams integration allows you to receive automatic notifications for tickets within chats and channels and handle tickets more quickly, increasing the team’s performance.
Receive fast notifications for each ticketing event and check the progress of tickets in your chats and Teams channels.
Customize notifications sent to chats and channels based on criteria such as brand, category, and status.
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