What's New Explore the new updates and features of BoldDesk in our May release. Learn more

Knowledge Base Software

Self-service, central repository of information for your customers.

Knowledge Management System

Unlimited articles

Create unlimited knowledge base articles for different brands and products.

Workflow

Design and manage your documentation publishing process.

Instant search

Powerful search function so help centers get instant answers.

Auto suggest

Finding solutions by searching the knowledge base for relevant articles based on the keywords in the tickets.

Tags

Apply tags to articles to organize your content library.

Article performance

Measure article engagement in terms of views, likes, dislikes, and comments.