Client Portal SoftwareDeliver Personalized, Always-On Client Support

Trusted by companies of all sizes

How does a client portal streamline customer support?

A client portal brings everything your customers need into one place for efficient support.

Why Choose a BoldDesk Client Portal?

Built for Customer Ease and Business Growth

The BoldDesk client portal gives your customers control over their support experience while helping your business respond faster, scale easily, and stay on brand.

For Your Clients

Instant Answers Anytime

Quickly find answers through a searchable help center with articles, guides, and visuals.

Help While You Browse

Create tickets while browsing help articles for a faster support experience.

Resources That Empower

Access helpful resources anytime to solve issues on your own.

For Your Business

Support Clients 24/7

Clients get instant answers anytime, even when your team is offline.

Reduce Ticket Load

Self-service tools help clients solve issues themselves, cutting down on new tickets.

Build a Stronger Brand

A branded portal shows you're modern, professional, and client-focused.

Discover added value for client success

What More Can You Get With BoldDesk’s Client Portal Software?

Give your clients everything they need in one intuitive, easy-to-use portal designed to boost satisfaction, streamline support, and drive long-term success.

Real-Time Ticket Visibility

Clients can view all their support requests in one place, with live updates that keep them fully informed at every step.

Easily Submit Support Requests

Explore

Instant Knowledge Access

Clients can quickly find answers on their own through a searchable help center, allowing them to resolve issues without waiting for support.

AI-Enhanced Support Inside Your Client Portal

Enhance your client portal with AI and giving instant answers.

Live Chat using AI

The AI agent delivers instant answers from your knowledge base, is available 24/7 and will handle complicated cases off to your team when needed.

AI Article Suggestions

AI shows the most relevant helpful articles in real-time, cutting down tickets and helping them solve issues faster.

Instant Answers with AI Search

Help clients get answers faster with an intelligent search that understands what they’re looking for and shows relevant articles.

Instant Subject Suggestions with AI

Speed up ticket creation with an AI that understands intent and suggests smart, relevant subjects based on ticket content, saving time and improving support accuracy.

Limited by Your Existing Client Portal? We’ll Help You Move

Switching to a better client portal shouldn’t come at a cost. That’s why BoldDesk will buy out your existing contract (terms apply) and migrate your support setup at no charge.

What Our Customers Say

"A Solution That Professionalizes Customer Service in Minutes"

We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.

Carlos Rafael R.

"Complete platform for ticket management"

Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.

Alberto C.

"A great product at an affordable price"

BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.

John S.

"Excellent tools to use"

The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.