Embedded Help Desk Software for In-App Customer Support
Capture customer queries effortlessly by embedding a help widget or contact form in any external website. Convert inquiries into tickets for streamlined customer support.
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What are Embeddable Web Widgets?
An embeddable web widget is a straightforward and efficient way to offer your customers the support they require. It can be seamlessly incorporated into any external website and features a contact form that enables customers to submit tickets directly to your support team.
Benefits of Embedding a Help Widget or
Contact Form on Your Website:
- Integrates into any website without any coding.
- Provides a smooth and uninterrupted customer experience.
- Gives customers a convenient means to seek assistance.
- Automatically converts requests into tickets, allowing for efficient tracking.
How to Embed the Widget
To embed the widget on your website, simply copy and paste the provided script, and it will be ready to use. There are two types of widgets that can be embedded: web widgets and “contact us” forms.
Embeddable Contact Us Form
An embeddable “contact us” form is a valuable tool that can be seamlessly integrated into your website. Whether you have a WordPress website or use another platform, you can easily incorporate this feature by using a simple script. This allows you to have a “contact us” form directly on your website, enabling visitors to conveniently reach out to you.
Embeddable Help Widget
The embeddable help widget is a powerful tool that can be seamlessly integrated into your web app. By adding a small piece of code, you can incorporate this widget to provide a seamless support experience.
With the widget in place, customers can submit support requests without having to leave the app, ensuring a smooth and uninterrupted user experience.
Customization
Both web forms and help widgets offer extensive customization options to match your product branding. You have the flexibility to customize colors, forms, and content to seamlessly integrate with the overall look and feel of your product. Both web forms and help widgets offer extensive customization options to match your product branding.
Multilanguage Support
To cater to a global audience, both widgets and web forms can be created with multilingual support. This means you can offer the option for users to select their preferred language when interacting with the widget or filling out the web form. By providing multilingual capabilities, you ensure that customers from different regions and language backgrounds can easily engage with your support system.
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