Product Updates

Multilingual Knowledge Base A multilingual knowledge base is an information repository that contains articles and insights in multiple languages. It allows users to access

Ticketing System Multilingual help desk BoldDesk now supports multiple languages. Currently, it supports the following languages: English French German Italian Portuguese Spanish Czech Learn

Integrations Are you looking for a way to maximize the impact and productivity of your team’s collaboration? We are delighted to announce our integration

Activity Module Activity or Task Management module  Introducing a new module called Activity or Task Management.  The Activity Module allows you to create tasks,

Ticketing System Ticket Bulk Update Option This feature allows you to select up to 50 tickets and update ticket fields. It can also be

Ticketing System Contact group field in the ticket grid view column chooser The option to add a contact group field in the ticket grid