Save up to 70%
Switch from Zendesk to BoldDesk
- Modern & Easy to use
- Highly Customizable
- Rich feature set
- Free Migration
Trusted By Companies of All Sizes
Save big with BoldDesk
Stop paying thousands of dollars per year for other tools and start saving with BoldDesk.
| Save with BoldDesk* |  agent/month billed annually |  agent/month billed annually |
|---|---|---|
| $240/year |  $25 for 3 agents Additional agents at $15/mo |  $15 for 1 agent |
| $7,392/year |  $50 for 3 agents Additional agents at $32/mo |  $49 for 1 agent |
| $8,868/year |  $75 for 3 agents Additional agents at $48/mo |  $79 for 1 agent |
Pro
Unlimited Agents
Suite Growth
$1580 Per Month
Billed Annually
Supercharge Your Startup’s Growth
10 Free Agents
Use BoldDesk to expand your support team and provide company-wide support.
Effortless Onboarding
It is not easy to get your startup and running. That’s where we are here to help you implement and grow your startup in every way
Free Migration
Migrate your help desk data from Freshdesk to BoldDesk with no charge!
COMPARE
Get everything
Zendesk has and more
Get same features as Freshdesk, plus much more. All of BoldDesk features can be customized to your business needs, no code required
Features |  Enterprise |  Professional |
Unlimited Agents | ||
Unlimited End-users | ||
Unlimited Tickets | ||
Email to Tickets | ||
Advanced Ticket Filtering | ||
Auto Assignment | ||
Workflow Automations | ||
Contact Management | ||
Activity/Task management | ||
Ticket Approvals | ||
Satisfaction Surveys | ||
Ticket Collaboration | ||
Ticket Linking | ||
Private Tickets | ||
User Access Management | ||
SLA Management | ||
Branding and Customization | ||
Multi Brand Support | ||
Multilingual Help Desk | ||
Multilingual Knowledge Base | ||
Brand Based Email Templates | ||
Reports and Dashboards | ||
Embeddable Widgets & Forms |
Features are compared with BoldDesk & Zendesk with top-tiered plans
Free and smooth migration
Our free expert migration service makes it simple to switch from Zendesk to BoldDesk.
WHO WE ARE?
BoldDesk by Syncfusion
Syncfusion has been helping developers worldwide build powerful line-of-business software for over 22 years. Our flagship component suite includes over 1,800 UI widgets and frameworks that help reduce development time and complexity.
companies
Enterprise grade level security & privacy
To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are features that can help you in protecting your data and restricting access to only authorized users.
Single sign-on
Single sign-on with BoldDesk allows users to log in and access their help desk account with a single set of credentials by using SSO systems such as Office 365, OAuth 2.0 providers, and OpenID.
IP restrictions
IP restrictions allow you to limit the IP addresses from which your organization can access the help desk.
Password policies
Create your password policies to enforce secure, strong passwords, password rotation frequency, and password expiration to meet your security standards and policies.
Roles & permissions
Control agent's access to data by giving them certain permissions.
Ticket access scope
Specify an agent’s ticket access level when viewing tickets in the support center.
Brand-based access
Brand access allows you to limit the visibility of the tickets for agents so that they can only access tickets for specific brands.
Whitelist or blacklist senders
Accept or reject the emails received from specific senders and domains. Emails on the blacklist are blocked and are not routed to spam.
DKIM for email
DKIM signatures notify the recipient that an email is sent from an authorized domain.
Audit logs
Audit logs contain information about specific events or operations, such as access, change details, who performed an action, and so on.
TEST OUT ALL THE FEATURES OF BOLDDESK
Start your 15-day free trial with instant access
- No credit card required
- Easy setup
