Free Help Desk Migrationfrom Any Vendor

Moving from Zendesk, Freshdesk, Zoho Desk or any other help desk? We’ll migrate all your data for free — plus free onboarding, zero downtime, and up to 70% lower support costs.

Free

Migration

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Free

Onboarding

3M+

Tickets Migrated

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99.9%

Uptime SLA

    Start Your Free Migration

    Tell us where you're migrating from and a migration expert will reach out with your plan.





    No credit card required. We’ll never share your details.

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    Complete Data Transfer

    What can be migrated to BoldDesk?

    No matter which help desk you use today, we securely move the data your team depends on — so daily operations continue without a hitch.

    Tickets & Conversations

    Full conversation history and context, not just ticket metadata.

    Public Replies & Private Notes

    Customer-facing replies and internal agent notes stay intact.

    Knowledge Base Articles

    Help center content moves over, structure and all.

    Companies & Contacts

    Transfer company and contact data without losing relationships.

    Attachments

    Ticket-related files carried over wherever technically possible.

    Tags

    Ticket and knowledge base tags for filtering and reporting stay usable.

    We'll Help You Switch Risk-Free

    Let BoldDesk support your contract transition and migrate your help desk at zero cost.

    • Free Migration
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    • Free Onboarding
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    • 3M+ Tickets Migrated
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    • 99.9% Uptime SLA
    Book Free Migration Demo

    Free Onboarding

    Go Live in Weeks, Not Months

    Migration moves your data. Free onboarding rebuilds how you work, your automations, teams, and help center recreated in BoldDesk before your first ticket lands.

    Rebuild your workflows

    We recreate your Zendesk automations, SLA policies, ticket forms, and custom fields — so the rules your team runs on work from day one.

    • Automation workflows
    • SLA configuration
    • Ticket forms & custom fields

    Set up your team

    Groups, routing rules, agent roles, and permissions are configured before anyone logs in — no rebuilding org structure mid-flight.

    • Groups, teams & routing
    • Agent roles & permissions

    Launch with confidence

    Your help center and customer portal go live, and our team walks your agents through go-live — most teams are productive within hours.

    • Help center & portal setup
    • Go-live guidance

    Security & Compliance

    Your data is handled securely throughout

    Your data is handled with controlled access and secure file sharing at every step of the migration.

    • SOC 2 & GDPR compliant
    • AES-256 encrypted infrastructure
    • SSO and IP restrictions
    • Role-based access control and audit logs
    • HIPAA-ready workflows
    • Secure cloud architecture
    View Security & Compliance
    Security compliance badges showing SOC 2, RBAC, GDPR and HIPAA standards for data protection and access control systems
    Security compliance badges showing SOC 2, RBAC, GDPR and HIPAA standards for data protection and access control systems

    What BoldDesk Customers Say

    Feedback from businesses running their support on BoldDesk.

    "BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products."

    G2 logo representing the software review platform for ratings and user feedback
    John S Head of Customer Support
    Ethos Beauty Partners

    "The overall application functionality is good, UI/UX and the configurations including automations all the other services are constantly working fine."

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    Harsha R Support Team Lead
    LTIMindtree

    "BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully."

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    Carlos R VP of Operations
    Movisis Tecnologia Limited

    “BoldDesk provided an all-in-one solution that saves time and reduces redundancy, improving the user experience and shortening ticketing time by 50%.”

    Amy Syncfusion

    “Almost overnight, a problem that I've been fighting with every other day went away.”

    Mike Omiccioli Apexa iQ

    “I didn't know BoldDesk one year ago, and I have discovered a very good solution. Easy to integrate. The API is very well documented”

    Luc Fombonne ioteecs

    Frequently Asked Questions

    Free migrations are only available to paid BoldDesk customers on the Growing Teams, Scaling Teams, and Large Teams.

    Nothing! We want to set you up for success, which includes providing you with a free migration.

    We complete migrations as quickly as feasible. The timeframe will be determined by the complexity of your migration (as well as our present workload). After you submit your migration request, we will contact you via email to work out an estimate.

    Customers must configure the ticket, contact, and contact group fields in a migration account by comparing their existing account before migrations begin.

    Our expert migration service does not include custom coding. However, you may hire a developer to take care of getting the code to work with your difficult migration procedure.

    BoldDesk can migrate data such as tickets, articles, tags, end users or contacts, and companies or contact groups. Records for these modules will retain the date and time of creation and modification, as well as the user who created them.

    The customer must export the data from the current help desk vendor and share the file with the BoldDesk migration team.

    Only currently open tickets are considered for the total ticket count. Closed tickets are not considered for the total ticket count.

    BoldDesk will do free migration as a one-time activity.

    A premium migration must be used for the longer migrating process. Contact us about it.

    Not an issue! We're here to help you. You can schedule a demo with a product expert team to learn how BoldDesk can help you grow your business.

    Ready to switch? Start your free migration today

    Upgrade to BoldDesk for a faster, simpler, and more cost-efficient support platform — from any vendor.

    • Free Migration
    • Free Onboarding
    • Zero Downtime, Zero Setup Fee
    • No Credit Card required
    Book Free Migration Demo