Help Desk Software with Unlimited Agents
- Free 15-day trial
- Cancel anytime
- No card required
Save 20%
Save up to 20% when you select yearly billing
Standard
$199
/ month
$2,388 billed yearly
$249Save 20%
Unlimited Agents
Unlimited Articles
12,000 Tickets / Year
Unlimited End-users
Unlimited Articles
12,000 Tickets / Year
Unlimited End-users
Includes all the features
Email ticketing
Knowledge base
Ticket auto assignment
Custom ticket fields
SLA management
Knowledge base
Ticket auto assignment
Custom ticket fields
SLA management
Custom views
Canned response
Custom domain
REST API & Webhooks
Canned response
Custom domain
REST API & Webhooks
MOST POPULAR
Pro
$499/ month
$5,988 billed yearly
$624Save 20%
Unlimited Agents
Unlimited Articles
30,000 Tickets / Year
Unlimited End-users
Unlimited Articles
30,000 Tickets / Year
Unlimited End-users
All Standard features, plus
Workflow Automation
CSAT surveys
Multilingual help desk
Multilingual knowledge base
Internal knowledge base
CSAT surveys
Multilingual help desk
Multilingual knowledge base
Internal knowledge base
Single sign-on (OAuth and OpenID)
SLA notification
Custom email templates
Web Widgets & Web Forms
SLA notification
Custom email templates
Web Widgets & Web Forms
Business
$899/ month
$10,788 billed yearly
$1124Save 20%
Unlimited Agents
Unlimited Articles
120,000 Tickets / Year
Unlimited End-users
Unlimited Articles
120,000 Tickets / Year
Unlimited End-users
All Pro features, plus
Multi-brand help desk
Multi-brand knowledge base
Ticket Approvals
Activity/Task Management
Multi-brand knowledge base
Ticket Approvals
Activity/Task Management
Knowledge base specific to a contact group
Add contacts to multiple contact groups
Brand specific custom email templates
Usage |
Standard |
Pro |
Business |
---|---|---|---|
No of Agents |
Unlimited | Unlimited | Unlimited |
Tickets Per Year |
12,000 / year | 30,000 / year | 120,000 / year |
Ticket Overage |
$0.15 / ticket | $0.10 / ticket | $0.05 / ticket |
Contacts / End-users |
Unlimited | Unlimited | Unlimited |