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Roadmap

Explore the future of BoldDesk® with our product roadmap.

Planned ListInprogress

Scheduled : Aug, 2025

HIPPA Compliance

Scheduled : Aug, 2025

Scheduled : Aug, 2025

Planned List Completed

scheduleReleased : May, 2025

Released : May, 2025

scheduleReleased : May, 2025

Released : May, 2025

Released : May, 2025

Released : May, 2025

scheduleReleased : May, 2025

Custom Field Validation Rules (Max, Min)

scheduleReleased : May, 2025

Custom placeholder support for custom fields

scheduleReleased : May, 2025

scheduleReleased : March 2025

scheduleReleased : March 2025

scheduleReleased : February, 2025

scheduleReleased : February, 2025

scheduleReleased : February, 2025

scheduleReleased : February, 2025

Released : February, 2025

scheduleReleased : February, 2025

Released : February, 2025

scheduleReleased : February, 2025

scheduleReleased : February, 2025

scheduleReleased : November, 2024

scheduleReleased : November, 2024

scheduleReleased : November, 2024

scheduleReleased : November, 2024

Scheduled : November, 2024

scheduleReleased : November, 2024

Stripe Integration

scheduleReleased : November, 2024

scheduleReleased : November, 2024

scheduleReleased : November, 2024

scheduleReleased : November, 2024

Custom Fields Support in Chat

Released : November, 2024

Released : November, 2024

Released : November, 2024

Released : November, 2024

Released : November, 2024

Edit Message Support in Chat

Released : November, 2024

CSAT for Chat Conversations

Released : November, 2024

Released : September, 2024

Released : September, 2024

Released : September, 2024

Released : September, 2024

Released : July, 2024

Released : July, 2024

Released : May, 2024

Released : May, 2024

Released : May, 2024

Released : May, 2024

Released : May, 2024

Released : May, 2024

Released : January, 2024

Released : December, 2023

Released : November, 2023

Released : November, 2023

Released: November, 2023

Released : November, 2023

Released : November, 2023

Released : November, 2023

Released : November, 2023

Released : September, 2023

Released : September, 2023

Released : September, 2023

Released : July, 2023

Released : July, 2023

Released : March, 2023

Released : March, 2023

Released : March, 2023

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