Our agent portal services are temporarily unavailable. Our team is investigating with high priority. Updates: status page arrow-yellow-color

Claim Your Free Account

BoldDesk + WhatsApp Integration

Connect with WhatsApp on BoldDesk to enhance customer support.

Try For Free
How it works?
Two messaging app icons side by side with a plus sign on a black background with colorful dotted lines and stars
Illustration of person with headset at laptop using WhatsApp, with speech bubble and user icon on black background

Engage customers with WhatsApp Integration

  • Enhance your customer engagement by integrating WhatsApp into your chat support system.
  • You can connect with customers on a platform they already use and trust, ensuring that your communication is direct, convenient, and timely.

Connect your helpdesk to WhatsApp

  • Every incoming WhatsApp message to your business account creates a chat in BoldDesk.
  • Your support agents can easily monitor and respond to WhatsApp inquiries without leaving BoldDesk.
Chat app interface on black background with a person holding a laptop, a plant, and a WhatsApp icon nearby.
Person with headphones using a laptop, surrounded by icons for document, video, text, image, and profile, symbolizing multitasking

Multimedia Support

  • Exchange all types of content for a richer and more convenient experience.
  • Seamlessly exchange texts, images, videos, documents, and other multimedia content with customers to enhance communication and enrich the customer experience.

Group Based Assignment for WhatsApp message

  • Streamline your support process by implementing group-based assignments for WhatsApp messages.
  • This targeted approach enhances efficiency, reduces response times, and ensures that customers receive accurate and personalized support from the most qualified agents.
UX Design: BoldDesk interface on black background with connected icons for user, chat, gear, and team
Dashboard interface with Add Phone Number dialog, configuration fields, and a WhatsApp icon in a modern design

Multi-phone number support

  • Enhance your WhatsApp integration with multi-phone number support, enabling your business to manage multiple WhatsApp numbers from a single platform.
  • Each number can be linked to a specific brand, enabling you to manage all communications efficiently and without any confusion.

Benefits:

  • Reach a global customer base
  • Build trust and demonstrate reliability
  • Improve customer satisfaction
  • Hold more engaging conversations
  • Solve problems faster
  • Connect to customers quickly & efficiently
  • Conduct asynchronous conversations with your customers

For more information on how to get started with the WhatsApp integration

Installing And Configuring The WhatsApp App right arrow icon

TEST OUT ALL THE FEATURES OF BOLDDESK

Start your 15-day free trial with instant access


  • No credit card required
  • Easy setup
Up arrow icon
Three circular portraits on black background: woman with red flower, person with glasses, smiling curly-haired woman.

We are eager to show you the magic of BoldDesk.

Book Free Demo

Explore Essential Pages

0/6
Check icon

Ticketing System

Check icon

Live Chat

Check icon

Omnichannel Service

Check icon

Task Management Software

Check icon

AI Copilot

Green check icon

Next Step: Experience BoldDesk - No credit card required.

Try it for Free
Book a Demo