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Integrate BoldDesk with Your Favorite Apps

Integrate with your favorite tools and apps, to simplify your workflow, reduce data clutter, and increase your productivity.

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  • Integrate Jira with BoldDesk for issue tracking and support management.

    JIRA

    Link JIRA issue with BoldDesk Tickets and sync them.

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  • Salesforce.svg

    Salesforce CRM

    View customer data and sync them between Salesforce CRM and BoldDesk.

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  • Azure DevOps logo

    Azure DevOps

    Link Azure DevOps work items with BoldDesk tickets and sync them.

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  • Connect Microsoft Teams with BoldDesk for collaboration and support.

    Microsoft Teams

    Connect with Microsoft Teams and notify a message in a chat and channel.

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  • Integrate Slack with BoldDesk for team collaboration and support.

    Slack

    Connect with Slack and notify a message in chat and channel.

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  • Integrate HubSpot CRM with BoldDesk for customer relationship and support management.

    HubSpot

    View contacts, companies and deals in BoldDesk.

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  • Integrate Pipedrive with BoldDesk for customer and sales support management.

    Pipedrive

    View and Manage Pipedrive contacts, companies and deals from BoldDesk.

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  • Integrate Shopify with BoldDesk for e-commerce customer support

    Shopify

    Connect to your Shopify store and display customer order information.

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  • WooCommerce.

    WooCommerce

    Connect WooCommerce store and display customer and order information.

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  • Integrate Stripe with BoldDesk for payment processing and subscription management.

    Stripe

    Access Stripe subscriptions, payments, and invoices in BoldDesk.

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  • Integrate Asana with BoldDesk for project and task management.

    Asana

    Create, link and sync Asana tasks with tickets.

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  • Aircall logo

    Aircall

    Track and manage phone calls as tickets.

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  • Microsoft Entra ID logo.

    Microsoft Entra ID (Azure AD)

    Sync users from Microsoft Entra ID into BoldDesk.

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  • Integrate Twilio with BoldDesk for messaging and customer communication.

    Twilio

    Seamlessly manage Twilio calls, recordings, and logs directly within BoldDesk®.

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  • Integrate Zapier with BoldDesk to automate customer support workflows.

    Zapier

    Automate your workflow by connecting your most- used apps via Zapier.

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  • Integrate Microsoft Teams with BoldDesk for collaboration and support.

    MS Teams Meeting

    Schedule and manage meetings from BoldDesk.

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  • Office 365 Calendar logo

    Office 365 Calendar

    Sync tasks with Office 365 Calendar.

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  • Integrate Calendly with BoldDesk for scheduling and appointment management

    Calendly

    Enable customers to schedule Calendly meetings through BoldDesk’s live chat widget.

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  • Ringover logo

    Ringover

    Make and receive calls directly from BoldDesk.

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  • Exotel logo.

    Exotel

    Track and manage phone calls as tickets.

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  • Ozonetel logo

    Ozonetel

    Make and receive calls in BoldDesk® and manage them as support tickets.

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  • Facebook.webp

    Facebook

    Enhance customer engagement seamlessly with BoldDesk Facebook Integration.

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  • Instagram Direct Messages.

    Instagram

    Connect with Instagram Direct and enhance customer engagement.

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  • Integrate Telegram with BoldDesk for messaging and customer communication.

    Telegram

    Connect with us on Telegram for quick and seamless customer support!

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  • Connect with customers through WhatsApp support in BoldDesk

    WhatsApp (Meta Cloud API)

    Enhance customer engagement with BoldDesk WhatsApp integration.

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  • Connect with customers through WhatsApp support in BoldDesk.

    WhatsApp (Twilio)

    Enhance customer interactions through BoldDesk® WhatsApp integration via Twilio.

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  • Connect with customers through WhatsApp support in BoldDesk.

    WhatsApp (Gupshup)

    Seamlessly Integrate BoldDesk with WhatsApp Using Gupshup to Elevate Customer Engagement.

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  • Integrate Twilio with BoldDesk for messaging and customer communication.

    SMS (Twilio)

    Effortlessly integrate SMS with BoldDesk via Twilio to send and receive messages directly through chat.

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  • Line.webp

    LINE

    Utilize BoldDesk® with LINE to streamline conversations and improve customer engagement for quicker support delivery.

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  • KrispCall logo

    KrispCall

    Make and receive calls and SMS from KrispCall.

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  • Integrate Microsoft OneDrive with BoldDesk for file sharing and document access.

    Microsoft OneDrive

    Access files from OneDrive and attach them to tickets and knowledge base articles.

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  • Integrate Google Drive with BoldDesk for file sharing and document access.

    Google Drive

    Access files from Google Drive and attach them to tickets and knowledge base articles.

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  • Integrate Dropbox with BoldDesk for file storage and document sharing.

    Dropbox

    Access files from Dropbox and attach them to tickets and knowledge base articles.

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  • Automatically merge related support tickets.

    Auto-Merge Tickets

    Automatically merge duplicate tickets created within certain time frame.

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  • PagerDuty logo

    PagerDuty

    Create and manage incidents, notify critical issues via PagerDuty.

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  • Integrate Mailchimp with BoldDesk for email marketing and customer engagement.

    MailChimp

    View and manage MailChimp campaigns from BoldDesk.

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  • BoldSign logo

    BoldSign

    Connect BoldSign to send, track, and manage eSignatures.

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  • Manage integrations and connected apps in BoldDesk.

    Custom Apps

    Brings customer data from the third-party apps and displays it on the ticket sidebar to provide more context.

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  • Make integration.

    Make

    Automate your workflow by connecting numerous apps via Make.

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  • AWS CloudWatch integration

    AWS CloudWatch

    Track and manage alerts through tickets

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  • Integrate Google Calendar with BoldDesk for scheduling and event management

    Google Calendar

    Sync tasks with Google Calendar.

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  • Integrate Google Meet with BoldDesk for customer support and team collaboration.

    Google Meet

    Schedule and manage Google meetings directly from BoldDesk.

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  • Zoom Meeting integration icon showing support for scheduling and managing Zoom meetings directly within the BoldDesk platform.

    Zoom Meeting

    Schedule and manage Zoom meetings directly from BoldDesk.

    Soon

Beyond the app list

Connect Anything Else

If the app you use isn’t listed above, you can still connect it: without code through Zapier or Make, or directly through the BoldDesk REST API, webhooks and MCP server.

  • Zapier and Make

    Connect BoldDesk to thousands of other apps without writing code, using the Zapier and Make app directories.

    Zapier integration

  • REST API and webhooks

    Create and update tickets, contacts and other records from your own systems, and receive webhook events when they change.

    API documentation

  • MCP server

    Let AI assistants such as Claude, ChatGPT, Microsoft Copilot and GitHub Copilot work with your BoldDesk data through the BoldDesk MCP server.

    MCP server documentation