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BoldDesk® + WhatsApp Integration via Gupshup

Connect WhatsApp to BoldDesk® via Gupshup to manage customer messages and enhance communication with ease.

Simplify WhatsApp Setup and Enable Seamless Customer Interaction

  • Integrating WhatsApp with BoldDesk using Gupshup is a simple and efficient process, as it requires only an API key for setup, eliminating the need for complex configurations.
  • Facilitate seamless communication by exchanging various types of multimedia content with customers.

Multiple phone number support

  • Streamline your WhatsApp integration with multi-number support, empowering your organization to manage various phone numbers under a single, unified platform.
  • Assign each number to a specific brand, ensuring organized and efficient communication across your business.

Streamline Communication with WhatsApp Templates

  • WhatsApp Templates enable businesses to communicate clear, consistent, and timely updates, enhancing customer engagement and trust.
  • WhatsApp Template messages via Gupshup empower businesses to stay connected with customers past the 24-hour limit, improving response times and consistency.

Track CSAT to Continuously Improve Service Quality

  • Collect valuable customer feedback focuses on the act of gathering insights to improve support and satisfaction.
  • Analyze feedback trends regularly emphasizes ongoing evaluation to understand evolving customer expectations and refine strategies.

For more information on how to get started with the Gupshup WhatsApp integration

Installing And Configuring The Gupshup WhatsApp App right arrow icon

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