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About Us

Syncfusion, the company behind BoldDesk, has been helping developers worldwide build powerful line-of-business software for over 20 years. Our flagship component suite includes over 1,700 UI widgets and frameworks that help reduce time and complexity when developing mobile, web, and desktop applications.  

 

Our ecosystem of compatible developer control suites, embeddable BI platforms, and business software is used by many leading organizations, including over 400 of the Fortune 500. We serve more than a million users based in almost every country on the planet. Our technical teams provide support out of five global locations in the USA, India, and Kenya.

 

Over the past two decades, we have learned quite a bit about providing an optimal support experience on a global scale for complex use cases. Our support system is backed by software systems that track every detail accurately. Nothing is left to chance. Customers appreciate that every detail is tracked to completion. Such actions let them know that we care, not just with words in a support policy, but in practice, day after day, year after year.

 

BoldDesk was created out of our experience and is used by our teams to deliver customer service across all our products. We have built a product that will enable you to provide true world-class service to your customers.

  

You do not have to spend a fortune or sign years-long contracts to use BoldDesk. As Syncfusion always does, we have created a flexible and transparent pricing model that clearly lays out all the costs involved up front so that you will have no surprises in the future. Our pricing model has also been designed to scale well with higher rates of usage, so you can comfortably integrate BoldDesk into all the service workflows within your organization.

    

Please contact us if you have any questions—we would love to hear from you. 

Trusted by the world’s leading companies

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Company Overview

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Fortune 500 companies
0 M+
Developers
0 K+
Companies
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Years in business

Leadership

Meet the team

Stefan Hoenig

STEFAN HOENIG

Chairman of the Board and President

Daniel Jebaraj

DANIEL JEBARAJ

CEO

Clay Burch

CLAY BURCH

Senior VP/Technical Support Advisor

Davis Jebaraj

DAVIS JEBARAJ

Senior VP - Development

Srilatha Rajamani

SRILATHA RAJAMANI

VP - Technical Support

Marissa Keller Outten

MARISSA KELLER OUTTEN

VP - Business Development

Tres Watkins

TRES WATKINS

VP - Content

Christian Grossmann

CHRISTIAN GROSSMANN

VP - Sales

Brad Freeman

BRAD FREEMAN

VP - Sales

Alicia Morris

ALICIA MORRIS

VP - Marketing

Sabrena Wallace

SABRENA WALLACE

VP - Training

Jaclyn Vidusic

JACLYN VIDUSIC

General Counsel

Pat Staley

PAT STALEY

VP - Client Services

Stephen Jebaraj

STEPHEN JEBARAJ

Director of Development

Stefan Hoenig

STEFAN HOENIG

Chairman of the Board and President

Daniel Jebaraj

DANIEL JEBARAJ

CEO

Clay Burch

CLAY BURCH

Senior VP/Technical Support Advisor

Davis Jebaraj

DAVIS JEBARAJ

Senior VP - Development

Srilatha Rajamani

SRILATHA RAJAMANI

VP - Technical Support

Marissa Keller Outten

MARISSA KELLER OUTTEN

VP - Business Development

Tres Watkins

TRES WATKINS

VP - Content

Christian Grossmann

CHRISTIAN GROSSMANN

VP - Sales

Brad Freeman

BRAD FREEMAN

VP - Sales

Jaclyn Vidusic

ALICIA MORRIS

VP - Marketing

Pat Staley

PAT STALEY

VP - Client Services

Stephen Jebaraj

STEPHEN JEBARAJ

Director of Development

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