BoldDesk + Aircall Integration
Manage customer calls directly from BoldDesk.
Why Integrate Aircall with BoldDesk?
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Enhance support quality with efficient call management.
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Improve customer management with real-time monitoring capabilities.
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Simplify communication processes and boost organizational efficiency.
Make and Receive Calls from BoldDesk®
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Agents can directly make and receive calls within BoldDesk®.
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Seamlessly conduct conference calls with multiple clients.
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Easily transfer calls to the appropriate teams or agents.
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Assign multiple agents to a single IVR number for effective call handling.
Track All Your Conversations
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Agents can access call history directly from BoldDesk®.
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Automatically generate tickets and activities for outbound, inbound, missed calls, and voicemail.
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Agents can access complete call details, including call recording and voice messages.
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Offers call transcriptions, giving agents direct access to conversation logs within tickets.
Categorize Your Conversations
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Link Aircall IVR numbers to customize your brand and categorize calls for automatic ticket creation.
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Assign IVR numbers to specific groups or departments to speed up ticket resolution.
Test out all the features of BoldDesk
Start your 15-day free trial with instant access
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No credit card required
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Easy setup
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80% AI Agent Automation
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100+ Rich Features
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No credit card required
-
Easy setup
-
80% AI Agent Automation
-
100+ Rich Features
