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BoldDesk + Dropbox Integration

Access files from Dropbox and attach them to tickets.

Need for Dropbox integration

The integration of Dropbox enables agents to share different sized files with customers in tickets.

Attaching Dropbox files to a ticket

Search for Dropbox files from your BoldDesk agent portal, view the contents, and attach the files to a ticket when adding replies to messages, private notes, and public notes.

For more information on how to get started with the Dropbox integration

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