BoldDesk® + Asana Integration

Sync Asana tasks with BoldDesk® tickets to keep up with the latest information.

BoldDesk + Asana Integration
Integrate with Asana

Why Integrate with Asana

  • Teams can track and resolve tasks more effectively. They obtain real-time visibility into product development.
  • Team leads can stay updated on the progress and resolution of tasks.
  • Ensure seamless communication and coordination between teams involved in task management and project development.

Link and unlink Asana tasks

  • Keep your support team informed with real-time updates on customer-reported tasks.
  • Easily link tickets to existing Asana tasks by searching for the task ID within BoldDesk®.
  • Choose specific Asana projects to link during app installation for a customized workflow.
  • Unlink tasks anytime to maintain full control over data syncing.
Link and unlink Asana tasks
Creating Asana tasks from BoldDesk

Creating Asana tasks from BoldDesk®

  • Asana tasks can be created directly from BoldDesk®.
  • These tasks are automatically linked to the corresponding tickets.
  • View linked tasks instantly on the ticket detail page for quick access.

View Asana task details in BoldDesk®

  • Access and view real-time information without leaving the help desk.
  • Navigate to the Asana task by clicking the task ID.
  • Ensure enhanced visibility of task details within support tickets.
View Asana task details in BoldDesk
Synchronize Asana tasks with support tickets

Synchronize Asana tasks with support tickets

  • Every update in BoldDesk® and Asana syncs automatically in both directions.
  • You can customize synchronization to be bidirectional or unidirectional.
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  • No credit card required
  • Easy setup
  • 80% AI Agent Automation
  • 100+ Rich Features
Help desk software interface showing ticket updates with multi-channel icons for Facebook, WhatsApp, and Slack.