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BoldDesk + Google Drive Integration

Access files from Google Drive and attach them to tickets.

Need for Google Drive integration

The integration of Google Drive enables agents to share different sized files with customers in tickets.

Attaching Google Drive files to a ticket

Search for the Google Drive files from your BoldDesk agent portal, view the contents, and attach the files to a ticket when adding replies to messages, private notes, and public notes.

For more information on how to get started with the Google Drive integration

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