Webinar  Instant Answers, Satisfied Customers: Discover the Power of BoldDesk Live Chat. Thursday, May 29th, 10:00 AM ET  SIGN UP NOW arrow-yellow-color

Claim Your Free Account

BoldDesk + Exotel Integration

Track and manage phone calls as tickets. 

Try For Free
Book Free Demo

Why should integrate Exotel with BoldDesk

  • Enhance support quality with call insights and streamline communication.
  • Overall productivity can be enhanced.
  • Enhance communication workflows and support to improve customer service efficiency.

Make calls from BoldDesk

  • Agent calls customer from BoldDesk.
  • Connect with clients instantly with click-to-call.
  • Outgoing calls are automatically recorded.

Track all your conversation

  • Agents can view call history directly from BoldDesk.
  • Tickets and activities are automatically created for outbound, inbound, and missed calls.
  • Agents can manually create tickets based on call history as needed.
  • Agents can access complete call details, including call recordings.
  • Users can listen to recorded calls from BoldDesk.

Categorize your calls

  • Link Exotel number to brand and category for issue tracking.
  • Assign Exotel number to group for task resolution. 

For more information on how to get started with the Exotel integration

Installing And Configuring The Exotel App right arrow icon

TEST OUT ALL THE FEATURES OF BOLDDESK

Start your 15-day free trial with instant access


  • No credit card required
  • Easy setup
cta-band-image
Up arrow icon