Webinar  Beyond First Response: Designing Journeys for End-to-End Resolution. Jan 20th 202610:00 AM ET  Register Now  arrow-yellow-color

Webinar banner close
Claim Your Free Account

BoldDesk® + Telegram Integration

Engage with your customers directly through the Telegram bot within BoldDesk®. Integrate Telegram to receive and respond to messages effortlessly.

Two connected software icons exchanging data, surrounded by colorful confetti on a black background, symbolizing integration.
Illustration of a person in a green shirt holding a digital chat window with speech bubbles, icons, and a yellow ticket

Enhance Customer Support with Telegram

  • Integrate a Telegram bot with BoldDesk® to convert Telegram messages into real-time support chats.
  • Enable instant and efficient customer interactions with seamless message handling.

Centralized Communication Hub

  • Manage all Telegram interactions from a single, unified platform for seamless communication.
  • Agents can track, respond to, and manage customer messages within one chat interface, ensuring a complete view of customer histories.
Illustration of person with headset smiling at laptop, holding yellow mug, with speech bubbles above indicating conversation
Stylized digital interface with chat elements and icons for contacts, files, images, voice, and video, suggesting communication tools

Rich Multimedia Messaging for Richer Interactions

  • Exchange text, images, videos, documents, and other multimedia files for enhanced communication.
  • Create a more interactive and engaging experience by sharing different kinds of content with customers.

For more information on how to get started with the Telegram integration

Installing And Configuring The Telegram App right arrow icon

TEST OUT ALL THE FEATURES OF BOLDDESK®

Start your 15-day free trial with instant access


  • No credit card required
  • Easy setup
Bolddesk chat system with conversation list and live chat window for customer queries
Up arrow icon