TL;DR: Limited‑time offer! Syncfusion customers get BoldDesk free for 90 days with full AI-powered support features. Resolve tickets faster, automate workflows, and elevate customer experience, zero risk, no credit card, free migration included. Start now and upgrade your support instantly.

For 90 days, Syncfusion customers can use BoldDesk for free, covering up to 10 agents, saving $747 while running a full enterprise‑grade help desk with no credit card and no feature limits.

Normally, teams pay for help desk licenses, AI add‑ons, migration services, onboarding fees, and more.

With this offer, all of that cost is removed for three full months, while you continue supporting your customers effortlessly in a live environment.

Let’s explore what this Syncfusion offer includes and how BoldDesk can support your team.

Why this Syncfusion offer is worth claiming now

Most teams delay improving customer support because migrating feels complex, costs feel uncertain, and new tools seem time‑consuming to learn.

This offer removes all three barriers. Here’s what you get when you claim the Syncfusion BoldDesk free offer:

Aspect Offer details
Number of agents Up to 10 agents
Duration 90 days free access
Ticket volume Unlimited tickets during the free period
Platform access Full access to all enterprise features, including AI
Migration support 100% free migration assistance from other help desk tools
Credit card required No
Onboarding Simple and guided

Note: During the 90-day promotional period, you can use BoldDesk with up to 10 agents at no cost. If you need more than 10 agents during the promotional period, you can upgrade to a paid BoldDesk plan to add more agents. This offer can’t be combined with any other discounts or promotions.

What is BoldDesk?

BoldDesk is a modern, AI‑first customer support platform built to help businesses deliver faster, smarter, and more reliable customer service from day one.

It brings all customer conversations into one organized workspace, eliminating chaos and empowering support teams to respond with confidence and speed.

Designed for simplicity and growth, BoldDesk is easy to use, quick to set up, and perfectly suited for teams that want to scale support without chaos.

If you’re looking for a powerful yet straightforward support solution that elevates customer experience and boosts team productivity, BoldDesk stands out as a top choice, smart, efficient, and ready to grow with your business.

What can you do with BoldDesk?

BoldDesk is purpose‑built to remove friction from customer support and turn overwhelmed teams into high‑performing service engines.

Every feature is designed to solve real customer service pain points, including fast responses, zero missed requests, and total visibility.

Here’s what BoldDesk empowers you to do:

  • Never miss a ticket again: BoldDesk automatically turns customer conversations from email, live chat, social channels, and more into structured tickets. Each request is tracked with clear ownership and a consistent workflow, ensuring nothing slips through the cracks or gets duplicated.
BoldDesk dashboard showing email-to-ticket conversion, CSAT scores, and SLA performance tracking
BoldDesk’s ticketing system
  • Respond instantly with live chat: BoldDesk live chat lets you engage customers in real time directly on your website or app, while preserving conversation history for follow‑ups. Customers get quick answers, and agents stay fully informed.
  • Manage everything in one omnichannel inbox: BoldDesk gives agents full visibility into conversation history, customer details, and past interactions in a single unified inbox for quicker, more accurate replies.
  • Enable self-service with a knowledge base: Create public and internal knowledge base articles with AI assistance to draft and refine content. AI suggests relevant articles based on search queries, tickets, and live chats, with a one‑click summarize option that helps customers find answers faster and enables agents to deliver consistent resolutions.
  • Reduce repetitive work with automation: Uses rule‑based automation to handle ticket routing, prioritization, SLAs, and repetitive tasks. This minimizes manual effort and accelerates resolution cycles.
  • Track performance with reports and analytics: BoldDesk provides visibility into ticket volume, response times, SLA compliance, agent performance, and customer satisfaction trends, enabling data‑driven improvements.
  • Collaborate without confusion: Assign tickets, add internal notes, use mentions, and share full visibility, so teams work seamlessly without conflicts or message handoffs.
  • Measure what truly matters with feedback surveys: Collects structured customer feedback after interactions, helping teams measure CSAT, service quality and identify improvement areas.
  • Protect customer data with confidence: Built with enterprise‑grade security controls, including Single Sign‑On (SSO), audit logs, and IP restrictions, along with industry compliance standards such as SOC 2, HIPAA, and GDPR, to keep customer data protected as your support operations scale.

BoldDesk is not just a feature‑rich platform; it’s a smarter, faster way to deliver customer support that customers actually remember.

How BoldDesk AI reduces workload by 40–60%

BoldDesk AI is designed to remove pressure from your support team and speed up every customer interaction.

Its AI capabilities work together to deliver faster resolutions, lower workload, and consistently high‑quality support.

  • Resolve routine requests automatically: BoldDesk AI Agent instantly handles routine customer questions across tickets and live chat, 24/7. This reduces ticket volume, cuts wait times, and gives customers immediate answers, so your team isn’t overwhelmed by repetitive requests.
Live chat interface showing AI-powered suggestions that help agents respond quickly with relevant, context-aware replies.
AI-powered suggestions assist agents during live chat conversations.
  • Help agents work faster and smarter: AI Copilot assists agents in real time with ticket summaries, response suggestions, and relevant knowledge, enabling faster replies and consistently accurate, confident responses, even during high‑volume periods.
  • Turn AI insights into real actions: The AI Actions allows BoldDesk AI to execute real tasks (not just answer questions) by making secure API calls from tickets and chats to retrieve data, update records, and trigger workflows across connected systems.

These AI features reduce manual effort, allowing agents to focus on solving real customer problems.

Switching from Zendesk or Freshdesk? We’ve got you covered

Are you thinking about leaving Zendesk or Freshdesk, but worried about the effort involved?

With BoldDesk, you can migrate smoothly and start seeing value right away.

  • Free migration: Your tickets, users, workflows, and historical data can be migrated at no extra cost, so you don’t have to start from scratch when migrating from Zendesk or Freshdesk to BoldDesk.
  • Zero‑hassle onboarding: With BoldDesk, you get guided onboarding and hands‑on assistance to help your team get up and running quickly, without downtime or retraining headaches.
  • Zendesk users (contract buyout support): If you’re locked into a Zendesk contract, BoldDesk offers contract buyout assistance (case‑dependent) to help reduce switching costs and remove timing barriers.

From migration to onboarding, every step is designed to be smooth, so you start seeing results immediately.

How to get started

If you are a Syncfusion customer:

  1. Visit the Syncfusion BoldDesk offer page
  2. Click Claim Your Free Account
  3. Sign up and start using BoldDesk right away

You can be up and running in minutes, and if you’re switching from another tool, BoldDesk offers free migration assistance to help you move effortlessly.

Experience BoldDesk for free with the Syncfusion offer

This free BoldDesk offer is a great opportunity to improve customer support using a tool built by a company you already trust.

With AI‑powered assistance, automation, and an easy‑to‑use interface, BoldDesk helps teams deliver better support with less effort.

Claim your 90-day free BoldDesk account now and start supporting customers in one place.

Prefer a walkthrough first? You can schedule a live demo or explore all BoldDesk features with a free trial.

For any assistance, feel free to contact the BoldDesk support team.

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Frequently Asked Questions

This offer is available to all Syncfusion paid subscription license holders, including all Essential Studio, Bold BI, Bold Reports, and BoldSign customers.

No, you don’t need a credit card to activate the 90‑day free offer. It’s a commitment‑free trial designed to let you experience BoldDesk without any upfront payment details.

At the end of 90 days, you can choose to upgrade to a paid plan or stop using the platform. Your data remains yours, and there are no automatic charges.

Most teams can set up BoldDesk in minutes. If you’re moving from Zendesk, Freshdesk, or another help desk, free migration assistance is available to help you bring over your workflows and data.