Exclusive for Syncfusion Customers

Next-Gen B2B Customer Service Software

Exclusive Benefits for Syncfusion Customers

10 Channels Available

One platform for all your support needs

Handle all customer conversations in one unified inbox, via any of these channels.

We're with you every step of the way

No matter what plan you choose, our services are designed to enhance the value of your investment. From onboarding to quick support, we’ve got your back.

Free Migration

Our free expert migration service makes it simple to switch from any other help desk software to BoldDesk.

Effortless Onboarding

Buying software is just the start. We're here to help you implement and use it successfully.

Modern, Intuitive Design

BoldDesk is secure, user-friendly, responsive, and developed using modern tech stacks.

Seamlessly integrate all your favorite tools

Integrate with your favorite tools and apps, to simplify your workflow, reduce data clutter, and increase your productivity.

Learn more about integration

Awards & Recognition

Recommended by Industry Leaders

Honors acknowledging BoldDesk's leading role in the help desk software market

Enterprise grade level security & privacy

To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are all features that can help you in protecting your data and restricting access to only authorized users.

Single sign-on

Single sign-on with BoldDesk allows users to log in and access their help desk account with a single set of credentials by using systems such as Office 365, OAuth 2.0, and OpenID.

IP Restrictions

IP restrictions allow you to limit the IP addresses from which your organization can access the help desk.

Password Policies

Create password policies to enforce secure, strong passwords; frequent password rotation; and password expiration to fit your security standards and policies.

Roles and Permissions

Control an agent’s access to data by giving them specific permissions.

Ticket Access Scope

Specify an agent’s ticket access level when viewing tickets in the support center.

Brand-Based Access

Brand access allows you to limit ticket visibility for agents so that they can only access tickets for specific brands.

Allowlist or Blocklist Senders

Accept or reject emails received from specific senders and domains. Emails on the blacklist are blocked and are not routed to spam.

DKIM for Email

DKIM signatures notify the recipient that an email is sent from an authorized domain.

Audit Logs

Audit logs contain information about specific events or operations, such as access, change details, who performed an action, and so on.

Frequently Asked Questions

Who is eligible for this benefit?

This benefit is exclusively applicable to Syncfusion’s paid subscription license holders, encompassing all Essential Studio, Bold BI, Bold Reports, and BoldSign customers.

Can I combine this offer with another discount?

No. This offer cannot be combined with any other offers or discounts.

How do I claim this offer?

Please sign up via this page or click Claim Your Free Account on this page. The 90-day offer will be automatically applied when you sign up if you are eligible.

Is this offer applicable to the BoldDesk Unlimited Agents plans?

No, this offer is only applicable to the BoldDesk Enterprise plan.

What if I want to add more than 10 agents during the 90-day promotion period?

For the first 90 days, 10 agents are free. For additional agents, you have to pay the Enterprise plan pricing per agent. More details about pricing can be found here.

What happens after the 90-day free period is over?

The BoldDesk team will contact you 30 days before your free period is over. You will be given the option to pay for a continued subscription. If you do not wish to convert your subscription to a paid plan, you can cancel it.

What will be the renewal price after the free period is over?

Your subscription will renew at BoldDesk’s regular price. If you choose a yearly payment plan, that price is 20% lower than the monthly payment plan.

What if my current paid license with Syncfusion expires during the 90 days of this BoldDesk benefit?

We value and honor our customers. You can continue to use the BoldDesk Enterprise plan for the full 90 days.

I am already paying for BoldDesk. Am I eligible?

No, unfortunately, you are not eligible for this offer, as it is only available to new customers.

What will happen if there’s no activity in the account during the offer period?

If there’s no activity for 90 days, your account will be marked as inactive. BoldDesk will provide notice of this via email 10 days prior to the inactivation date.

What terms and conditions will apply?

The BoldDesk EULA will apply. You must ensure you abide by all of the terms. If you violate any of the terms of our EULA, then the free BoldDesk Enterprise plan licenses will automatically terminate.