Exclusive for Syncfusion Customers
Your 2 free months come with 1,000 AI credits and everything your team runs support on: Ticketing, Live Chat, AI Agents, WhatsApp, Workflow Automation, Reports and CSAT Surveys.
For paid and Community License holders. Applied automatically when you sign up from this page.
Trusted by Companies of all Sizes
Enterprise Ready
From a five-person startup to a global support organization: the controls, compliance and support large teams need, without per-seat pricing.
SOC 2 Type 2 certified, GDPR and TX-RAMP Level 2. HIPAA with a signed BAA on Enterprise AI.
Audit logs on every plan, SSO and two-factor authentication from Momentum AI, IP restriction and data redaction on Enterprise AI.
Store your data in the US, EU (Netherlands), India or Australia, on Google Cloud and Microsoft Azure.
Add every agent, team lead and specialist at no seat cost. Pricing follows the AI work, not headcount.
Run several brands, help centers and knowledge bases from one account on Enterprise AI.
Salesforce, HubSpot, Jira, Microsoft Teams and Slack, plus webhooks, a REST API and an MCP server.
One agent talks to customers, one works quietly on every ticket, and one helps your people write better replies. They share your knowledge, your rules, and one credit balance.
Trained on your knowledge base and past tickets from day one. It answers, checks accounts, and completes tasks, and hands off with a full summary when confidence is low or the customer asks for a human.
Background Agents run on every new ticket and message. They predict type, category, and priority, spot frustrated customers, merge duplicates, and route work to the right person, before anyone opens the queue.
For the 10% that need a person, Assist Agent works inside the ticket and chat editors. It drafts from the customer’s history and your knowledge, adjusts tone, and translates, so your agents review instead of writing from scratch.
A skill packages the instructions, policies, and steps for one kind of request, like a billing dispute or an access reset. Start from the skill library or industry templates, adjust to your rules, and assign skills to any agent.
Connect any REST API or MCP server so agents can look up orders, update subscriptions, or create issues in your own systems. Add an approval step wherever you want a person to sign off.
Full Support Platform
Ticketing, live chat, knowledge base, workflows, SLAs and reporting in one product. AI agents work inside the same modules your team uses every day.
Manage, prioritize and resolve every request in one shared inbox.
AI Background Agent sets type, priority and category on arrival and merges duplicates.
Talk to customers in real time on your website and in your app.
AI Support Agent answers first and hands off to a person with the conversation summarized.
Email, chat, WhatsApp, voice, SMS, Teams, Slack and social in one history.
AI The same agents, skills and rules work on every channel.
Public and private help centers, multi-brand and versioned with approvals.
AI Agents answer from your articles, and resolved tickets can become new articles.
Rules, triggers, routing and time-based automations.
AI Call an AI agent on any ticket condition and turn its output into fields, notes or replies.
Dashboards for SLAs, team performance and customer satisfaction.
AI AI analytics show what AI resolved, where it handed off and the credits it used.
Omnichannel
Handle all customer conversations in one unified inbox, via any of these channels.
Compare Before You Commit
The answers that decide it, side by side. Prices in USD, billed yearly.
| Plans billed yearly | BoldDesk Best value |  Zendesk BoldDesk vs Zendesk |  Freshdesk BoldDesk vs Freshdesk |  Zoho Desk BoldDesk vs Zoho Desk |
|---|---|---|---|---|
| Price | From $99 to $999/month for the whole team | $55 to $115 per agent/month | $19 to $89 per agent/month | $7 to $40 per user/month |
| Yearly cost for 100 human agents | $0 | $138,000 | $106,800 | $48,000 |
| Pricing model | Pay only for AI. Unlimited human agents free | Pay for both AI and per human agent | Pay for both AI and per human agent | Pay for both AI and per human agent |
| AI agents | Included in plan credits | 5 to 10 resolutions per agent, then $1.50 to $2.00 each | 500 sessions, then $49 per 100 | Enterprise plan only |
| AI help for human agents | Assist Agent included with AI credits | Copilot add-on, $50 per agent/month | Copilot add-on, $29 per agent/month | Zia on Professional and Enterprise |
| Chat, messaging and social | Included from Momentum AI | Included in Suite plans | Separate Freshdesk Omni product | Included from Standard |
| Migration | Free, done by our experts | Self-serve or paid services | Self-serve or paid services | Self-serve or paid services |
| Free trial | 15 days, no card | 14 days | 14 days | 15 days |
Competitor prices are public list prices in USD as of October 2026 and may change. All trademarks belong to their owners.
After Your Free Months
Keep going on the plan that fits, or cancel. You pay for the AI work, not for seats.
AI-first email and self-service support
$99 /month
billed yearly · $116 billed monthly
Includes
AI on every channel, with routing and SLAs
$499 /month
billed yearly · $587 billed monthly
Everything in Scale AI, plus:
Multi-brand, compliance and advanced reporting
$999 /month
billed yearly · $1,175 billed monthly
Everything in Momentum AI, plus:
Yearly billing costs about 15% less than monthly. Extra AI credits are $40 per 1,000. Unlimited human agents are subject to our fair usage policy.
Built by Syncfusion
BoldDesk is built by Syncfusion, on the same engineering behind the components and reports your team ships with.
Built on battle-tested Syncfusion technology trusted by 41K+ companies — proven engineering we reuse to build faster, cheaper, and reliably.
Before your promotional access ends, review BoldDesk's available plans and choose an option that fits your ongoing support requirements.
Syncfusion has built and supported business software for 25+ years. That backing is behind every BoldDesk release, so the help desk you choose today keeps getting better.
Customers
4.5/5 on G2 · Fall 2026 Leader, Momentum Leader, Best Est. ROI, Fastest Implementation
"BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products."
John S Head of Customer Support "The overall application functionality is good, UI/UX and the configurations including automations all the other services are constantly working fine."
Harsha R Support Team Lead "BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully."
Carlos R VP of Operations "BoldDesk provided an all-in-one solution that saves time and reduces redundancy, improving the user experience and shortening ticketing time by 50%."
Amy Syncfusion "Almost overnight, a problem that I've been fighting with every other day went away."
Mike Omiccioli Apexa iQ "I didn't know BoldDesk one year ago, and I have discovered a very good solution. Easy to integrate. The API is very well documented"
Luc Fombonne ioteecs This benefit is exclusively applicable to Syncfusion customers: paid subscription license holders, encompassing all Essential Studio, Bold BI, Bold Reports, and BoldSign customers, and Syncfusion Community License holders.
2 months of BoldDesk free, with unlimited human agents, unlimited tickets and 1,000 AI credits for your account.
Both. Human agents are unlimited, so a Community License holder, a startup and an enterprise support team get the same offer. Large teams can book a demo for a guided rollout, free migration and onboarding.
BoldDesk is SOC 2 Type 2 certified, GDPR compliant and TX-RAMP Level 2, with HIPAA and a signed BAA on Enterprise AI. You choose where your data is stored: US, EU, India or Australia. See security and compliance for details.
Click Claim Your Free Account on this page and create your BoldDesk account. The 2-month offer is applied automatically when you sign up if you are eligible.
No. This offer cannot be combined with any other offers or discounts.
Your human agents keep working with no interruption. To keep your AI agents answering, add credits or choose a paid plan. View pricing details here.
The BoldDesk team will contact you before your free period is over. You will be given the option to pay for a continued subscription. If you do not wish to convert your subscription to a paid plan, you can cancel it. No credit card is needed to sign up, so nothing is charged automatically.
Your subscription will renew at BoldDesk’s regular price, with unlimited human agents on every plan. If you choose a yearly payment plan, that price is about 15% lower than the monthly payment plan.
You can keep using BoldDesk for the full 2-month period.
No, unfortunately, you are not eligible for this offer, as it is only available to new customers.
The BoldDesk EULA applies. You must adhere to all applicable terms, and any violation may result in termination of your free BoldDesk plan.
Unlimited human agents and 1,000 AI credits for Syncfusion customers. No credit card required.
