Exclusive for Syncfusion Customers
Modern Help Desk Software
Completely free for 1 year - worth $2,880
(Includes ticketing system and knowledge base software)
Exclusive Benefits for Syncfusion Customers
10 Free Agents
Why should you choose BoldDesk ?
A simple, intuitive, highly scalable, and easy-to-use help desk software for your enterprise business.
A unified agent portal for your agents to track, prioritize, and follow up support requests received from various channels.
Knowledge Base Software
Self-service, central repository of information for your customers.
Create unlimited knowledge base articles for different brands and products.
Categories & sections
Use categories and sections to organize and group your articles up to 3 levels.
Powerful Article Editor
With a simple yet powerful visual editor, creating and editing help articles is now easier than ever.
Rating & Feedback
Allow visitors to rate an article or provide more detailed feedback if they do not find it helpful.
Internal Knowledge Base
Using a private knowledge base, publish company policies, project and product information, or internal user and team documentation.
Article templates contain pre-defined articles that are structured in a specific order. These templates aid in the creation of a consistent structure for knowledge articles.
Optimize your help center content for search engines and social media.
Branding & Customization
Customize the knowledge base site with your company logo, colors, and login options.
Safe & Secure
Built-in SSL, IP restrictions, custom roles and permissions, roles & groups, enterprise SSO, and audit logs.
Automate your repetitive tasks
The auto-assignment rule watches incoming tickets and assigns them to a particular agent or group within your company based on the first-matched rule.Learn more about automation
The auto-assignment rule watches incoming tickets and assigns them to a particular agent or group within your company based on the first-matched rule.
Create Your Own Workflow
Event-trigger automation performs certain actions when a specified event occurs. Time triggers enable automated rules to perform repeated sets of actions based on the selected criteria every hour.
A work schedule defines business hours and holidays for your support team. The Service Level Agreement (SLA) sets realistic response and resolution due dates based on the business hours.
Setting Up SLA
A Service Level Agreement (SLA) helps to automatically set the response and resolution times that your support team should provide for a ticket.
Customer Satisfaction Survey
Send surveys to customers to gauge their satisfaction with the services they received.
Reports & analytics
Several pre-built reports and dashboards are available.
Enterprise-Grade Security and Privacy
To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are all features that can help you in protecting your data and restricting access to only authorized users.
This benefit is only valid for Syncfusion Customers(Includes all Essential Studio, Bold BI, Bold Reports, and BoldSign customers). This applies to both paid subscription license customers and community customers.
No. The offer cannot be combined with any other offers or discounts.
Please sign up via this page or click Claim Your Free Account on this page. The 12-month offer will be automatically applied when you sign up if you are eligible.
No, this offer is only applicable to BoldDesk Growth plan.
For the first 12 months, 10 agents are free. For additional agents, you have to pay the Growth plan pricing per agent. More details about pricing can be found here.
The BoldDesk team will contact you 30 days before your free period is over. You will be given the option to pay for a continued subscription. If you do not wish to convert your subscription to a paid plan, you can cancel it.
Your subscription will renew at BoldDesk’s regular price. If you choose a yearly payment plan, that price is 20% lower than the monthly payment plan.
We value and honor our customers. You can continue to use the BoldDesk Growth Plan for the full 12 months.
No, unfortunately, you are not eligible for this offer, as it is only available for new customers.
If there’s no activity for 100 days, your account will be marked as inactive. BoldDesk will provide notice of this via email 10 days prior to the inactivation date.
The BoldDesk EULA will apply. You must ensure you abide by all of the terms. If you violate any of the terms of our EULA, then the free BoldDesk Growth Plan licenses will automatically terminate.
Modern Help Desk Software
Complete free for 1 year – worth $2,400 (Includes ticketing system and knowledge base software)