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Syncfusion BoldDesk is Now SOC 2® Type 2 Compliance Certified!

SOC 2SOC 2® Type 2 Compliance Type 2 Compliance Certificate

BoldDesk is proud to announce that we have successfully completed the SOC 2® Type 2 compliance certification!

This is great news for our esteemed customers as it demonstrates our commitment to their data privacy and security. Moreover, this proves we are worthy of our customers’ trust and confidence in our brands.

Let’s have a brief look into what it means to be SOC 2® Type 2 compliant.

What it means to be SOC 2® Type 2 compliant

System and Organization Controls (SOC) 2® Type 2 compliance certification is an internal controls report given to SaaS companies that meet the American Institute of Certified Public Accountants (AICPA) highest security and data privacy standards.

An external auditor evaluates the procedures and controls specified by a company to ensure that security and data privacy protection are upheld.

Difference between SOC 2® Type 1 audit and SOC 2® Type 2 audit

The SOC 2® Type 1 report evaluates the details of the procedures and the control measures put in place by a SaaS company while the SOC 2® Type 2 report audits these procedures and controls over a period of time.

Why is SOC 2® Type 2 compliance certification important?

BoldDesk being SOC 2® Type 2 compliant means it has successfully proven to AICPA that it meets all the necessary data privacy and security standards.

With this certification, customers are guaranteed of the security of their personal information and the protection of their data privacy.


At BoldDesk, we consistently strive to ensure we give our clients the best experience and earn their trust and confidence. That is why we take the highest measures possible to ensure our clients’ data is always safeguarded and their privacy is protected. This SOC 2® Type 2 compliance certificate is proof of how much we value and prioritize our customers’ privacy and security!

You can start a free trial of BoldDesk and deliver top-notch customer service with outstanding data security and privacy. Reach out to our support team if you have any questions.

Esther Omuhatia Khachina
Esther Omuhatia Khachina
Khachina is a technical writer for the Syncfusion's BoldDesk software, having a keen interest in technology and data science. She takes pleasure in creating exceptional software documentation for all Syncfusion product users. To guarantee that all end-users benefit, she employs her expertise in research, writing, reviewing, and editing technical documents.

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