What's New  Explore the new updates and features of BoldDesk in our March release.  Learn More.

Syncfusion BoldDesk is Now SOC 2® Type 2 Compliance Certified!

Syncfusion BoldDesk is Now SOC 2® Type 2 Compliance Certified!

In this page

Level Up Your Customer Support with BoldDesk

blog-ads
  • tickicon

    Increase agent productivity by 3x

  • tickicon

    Increase customer satisfaction level to 92%

  • tickicon

    Decrease response times by 30 minutes

BoldDesk is proud to announce that we have successfully completed the SOC 2® Type 2 compliance certification!

This is great news for our esteemed customers as it demonstrates our commitment to their data privacy and security. Moreover, this proves we are worthy of our customers’ trust and confidence in our brands.

Let’s have a brief look into what it means to be SOC 2® Type 2 compliant.

SOC 2SOC 2® Type 2 Compliance Type 2 Compliance Certificate

What it means to be SOC 2® Type 2 compliant

System and Organization Controls (SOC) 2® Type 2 compliance certification is an internal controls report given to SaaS companies that meet the American Institute of Certified Public Accountants (AICPA) highest security and data privacy standards.

An external auditor evaluates the procedures and controls specified by a company to ensure that security and data privacy protection are upheld.

Difference between SOC 2® Type 1 audit and SOC 2® Type 2 audit

The SOC 2® Type 1 report evaluates the details of the procedures and the control measures put in place by a SaaS company while the SOC 2® Type 2 report audits these procedures and controls over a period of time.

Why is SOC 2® Type 2 compliance certification important?

BoldDesk being SOC 2® Type 2 compliant means it has successfully proven to AICPA that it meets all the necessary data privacy and security standards.

With this certification, customers are guaranteed of the security of their personal information and the protection of their data privacy.

Conclusion

At BoldDesk, we consistently strive to ensure we give our clients the best experience and earn their trust and confidence. That is why we take the highest measures possible to ensure our clients’ data is always safeguarded and their privacy is protected. This SOC 2® Type 2 compliance certificate is proof of how much we value and prioritize our customers’ privacy and security!

You can start a free trial of BoldDesk and deliver top-notch customer service with outstanding data security and privacy. Reach out to our support team if you have any questions.

Share

Leave a Reply

Be the first to get updates

Be the first to get updates

Level Up Your Customer Support with BoldDesk

blog-ads
  • tickicon

    Increase agent productivity by 3x

  • tickicon

    Increase customer satisfaction level to 92%

  • tickicon

    Decrease response times by 30 minutes

Live Chat Icon