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Categories: Customer Service

Millennials vs Gen Z: Differences in Customer Service Expectations

Mark Ochieng Odah

Odah is a customer experience specialist at Syncfusion, focused on enhancing user satisfaction through clear, accessible SaaS documentation. He excels at simplifying complex technical resources into intuitive guides that empower customers. In his free time, Odah enjoys coding, problem-solving, and chess.

Author image of Mark Ochieng Odah
Mark Ochieng Odah
Odah is a customer experience specialist at Syncfusion, focused on enhancing user satisfaction through clear, accessible SaaS documentation. He excels at simplifying complex technical resources into intuitive guides that empower customers. In his free time, Odah enjoys coding, problem-solving, and chess.

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