What you can do with BoldDesk

Efficiently manage your support email, automate repetitive tasks, customize to your business needs, and publish self-help articles for your product.

Ticketing software

Manage all of your support requests, convert emails to tickets, automate ticket assignments, customize support forms, and set your own SLA.

Ticket

Knowledge base software

Powerful, user-friendly tools to help you scale your customer support and improve team collaboration.

KB

Features that move support beyond the ordinary

Automation

Automation

Automate repeating tasks and save time.

Customization

Customization

Customize help desk software to tailor it to your business needs.

Customer portal

Fully customizable customer portal for your unique business.

Contact management

Contact management

Manage all your customer information in one place.

Reporting

Reports and analytics

Measure and analyze metrics from your help desk deployment.

REST API

Flexible APIs and webhooks let you build exactly what you need.

Why should you use BoldDesk?

BoldDesk is a cloud-based, modern help desk ticketing software for serving a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve overall customer experience.

Seamlessly integrate all your favorite tools

Integrate with your favorite tools and apps, to simplify your workflow, reduce data clutter, and increase your productivity.

BoldDesk Integration

Team size

BoldDesk meets the needs of businesses of all sizes. A good customer experience, no matter how big or small, is what turns a first-time customer into a repeat customer.

start up business

Startup

Easy-to-use and feature-rich help desk software for startups.

small business for BoldDesk

Small to Medium

Affordable ticketing system that supports your company’s growth.

Enterprise in BoldDesk

Enterprise

Help desk software with enterprise-grade features to provide support.

Who we are –BoldDesk by Syncfusion

Syncfusion has been helping developers worldwide build powerful line-of-business software for over 20 years Our flagship component suite includes over 1,700 UI widgets and frameworks that help reduce development time and complexity.

 

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Fortune 500 Companies

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Developers

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Companies

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Years in Business

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