Blogs

The Importance of a Knowledge Base in an Organization

• Esther Omuhatia Khachina
• October 26, 2022

5 Ways to Prepare Your Support Team for Black Friday 2022

• Willy Smith
• October 21, 2022

Launching Knowledge Base Software and BoldDesk’s New Features

• Sathya Ayothi
• October 20, 2022

10 Popular Customer Satisfaction Survey Questions in Customer Service

• Willy Smith
• October 17, 2022

8 Strategies to Provide Efficient Customer Service

• Esther Omuhatia Khachina
• October 12, 2022

7 Examples to Automate Your Help Desk Workflow

• Esther Omuhatia Khachina
• September 29, 2022

Importance of Customer Support Operations

• Willy Smith
• September 28, 2022

Are you tired of paying for Individual Agents? Try the BoldDesk Unlimited Agents Plans!

• BoldDesk Team
• September 16, 2022

5 Best Practices to Handle Customer Complaints

• Maryline Atieno Nyanjong
• September 14, 2022