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Blogs

Canned Response

Why Canned Responses are Good for Customer Service

Willy Smith | June 14, 2022

Helps-SLA-to-improve-productivity

What is an SLA? How does an SLA improve productivity?

Sathya Ayothi | June 9, 2022

importance-of-customer-service

Importance of Good Customer Service

Sathya Ayothi | June 7, 2022

customer-service-response-time

Best Techniques for Reducing Customer Service Response Time

Sathya Ayothi | May 24, 2022

helps-help-desk-to-grow-organization

How Will Help Desk Software Be Helpful in Growing Your Organization?

Sathya Ayothi | May 12, 2022

BoldDesk-Announcement

Announcing New Help Desk Software: BoldDesk!

BoldDesk Team | May 2, 2022

Customer Satisfaction

Benefits of Tracking Customer Satisfaction with a Help Desk

Sathya Ayothi | May 2, 2022