Blogs

5 Best Practices to Handle Customer Complaints

• Maryline Atieno Nyanjong
• September 14, 2022

6 Seamless Customer Follow-Up Strategies in Customer Service

• Willy Smith
• September 12, 2022

8 Effective Ways to Apologize to Customers in Customer Service

• Sathya Ayothi
• September 8, 2022

8 Popular Benefits of a Ticketing System

• Esther Omuhatia Khachina
• September 5, 2022

5 Best Tips for Escalation Management in Customer Support

• Willy Smith
• September 1, 2022

6 Reasons You Need an SLA for Customer Service

• Willy Smith
• August 19, 2022

7 Effective Guidelines for Customer Service for Any Business

• Willy Smith
• August 17, 2022

Announcing New BoldDesk Features

• BoldDesk Team
• August 16, 2022

20 Commonly Used Canned Responses for Customer Support

• Sathya Ayothi
• August 9, 2022