Blogs

Some Commonly Used Canned Responses for Customer Support

Sathya Ayothi | August 9, 2022

Most Essential Customer Service Skills

Willy Smith | August 4, 2022

How to Collect Customer Feedback Surveys and Use Them

Willy Smith | August 3, 2022

Automated Ticketing System for Customer Service

Willy Smith | July 28, 2022

How to Optimize a Ticketing System’s Workflow for Customer Support

Sathya Ayothi | July 22, 2022

Customer Retention Strategies in Business

Sathya Ayothi | July 8, 2022

Why should you switch to help desk software from email-based support?

Sathya Ayothi | June 30, 2022

Important Metrics in Help Desk Software

Maryline Atieno Nyanjong | June 23, 2022

Strategies for Implementing Help Desk Software Successfully

Maryline Atieno Nyanjong | June 20, 2022