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41+ Best Live Chat Script Examples and Templates
BoldDesk Gets Smarter: Exciting 2024 AI Updates
BoldDesk Earns G2’s Leader and High Performer Badges in Spring 2024
BoldDesk Wins 2024 Excellence in Customer Service Award
How to Say No to Customers Politely
11 Best Intercom Alternatives for Businesses (2024)
Setup Guide: How to Create and Use Gmail Shared Inbox
Customer Service Analytics: Types, Uses, and Benefits
11 Best Help Scout Alternatives for Businesses (2024)
11 Best Live Chat Software Solutions for Businesses (2024)
BoldDesk Earns G2’s Leader, High Performer, and Users Love Us Badges in Winter 2024
13 Best Zoho Desk Alternatives for Businesses in 2024
BoldDesk Release: March 2024 Feature Update!
10 Other Ways to Say “Sorry for the Inconvenience”
What is Customer Service Experience? Definition, Tips, and Examples
9 Best HappyFox Alternatives for 2024
Live Chat Support: Transforming Customer Engagement
15+ Best SaaS Affiliate Programs Offer High Earnings (2024)
How to Effectively Utilize Microsoft Teams for Customer Service
Customer Self-Service Portal: Tips, Benefits, and Examples
Customer Acquisition Cost: Best Ways to Calculate and Reduce It
30 Best Productivity Tools and Software for 2024
16 Best Zendesk Alternatives for Businesses in 2024
Customer Expectations: 7 Best Ways to Fulfill Them
What Are Cross-Functional Teams? (Benefits & Examples)
10 Best Freshdesk Alternatives for Businesses in 2024
What is Average Handle Time and How to Minimize It
Integrating BoldDesk with Firmao via Zapier
What is Customer Intelligence? Benefits and Best Practices
How We Achieved the 5th Position Product of the Day on Product Hunt
BoldDesk 2023: Reflecting on the Year’s Updates and Achievements
45 Exceptional Customer Service Phrases (+14 You Should Avoid)
15 Best Small Business Tools & Software (2024)
Customer Thank You Notes: Examples and Tips
BoldDesk Release: December 2023 New Features Update!
9 Great Alternatives to “Happy to Help”
The Importance of Involving Your Entire Company in Customer Service
20 Best Customer Service Tips to Boost Your Customer Service
Customer Journey Map: Definition and How to Create Them
Customer Trust: Definition, Strategies, and Importance
Customer Service Objectives: Examples and Importance
15 Best Free Tools for Startups in 2024
Top 15 Customer Service Metrics to Measure and Track
SaaS Customer Success: 9 Best Practices, Importance, and Tools
What are Customer Loyalty Programs? 5 Best Examples
Internal Customer Service: Definition and Best Practices
BoldDesk Release: November 2023 New Features Update!
Black Friday Customer Service: 5 Effective Tips to Prepare Your Service Team
50+ Best Black Friday SaaS Deals in 2023
Customer Orientation: Strategies, Benefits (+ Examples)
B2B Customer Service: What It Is and How to Do It Right
Proactive Customer Service: Best Strategies and Benefits
15 Customer Appreciation Ideas and Phrases to Say Thank You
Top 10 Free Help Desk Software and Ticketing Systems in 2024
Customer Onboarding Guide: Strategies, Benefits, and Examples
Customer Service vs Customer Experience: Key Differences
12 Best Knowledge Management Software & Tools (2024)
How to Set Smart Customer Service Goals in 2024
Knowledge Management System: Examples and Effective Guidelines
Customer Data Management – Definition, Benefits, and Best Practices
Effective Customer Interaction Strategies to Improve Your Business
10 Important Customer Service KPIs to Track
Customer Experience Strategy: How to Create and Improve It
10 Examples of Bad Customer Service and How to Fix Them
How to Measure and Improve Customer Service ROI
Best Strategies to Offer Exceptional Multilingual Customer Support
Automated Ticket Routing: Benefits, Tips, and More
7 Best Ways to Utilize AI for Customer Experience
BoldDesk Release Announcement: September 2023 New Features Update!
Empathy in Customer Service: Essential Tips & Key Importance
ChatGPT for Customer Service: Benefits, Prompts & Limitations
What is Customer Satisfaction Score (CSAT)?
15 Best Issue Tracking Software Systems for 2024
Customer Feedback Loop: Importance and How to Close It
10 Key Customer Satisfaction Metrics to Measure in 2024
Future of Knowledge Based AI in Customer Service
50+ Customer Service Email Templates and Best Practices
8 Benefits of AI in Customer Service
9 Effective Customer Experience Optimization Strategies
Time to Resolution: What It is and How to Calculate and Reduce It in Customer Support
9 Best Ways AI Can Improve Help Desk Management
Customer Perception: Importance and Best Practices
How to Create Customer Service Policies Effectively
The Best Customer Service Software for 2024
Top 9 Customer Loyalty Metrics in 2024
How to Analyze Survey Data: 9 Effective Ways
10 Effective Ways to Boost Your Customer Service Security
BoldDesk Release Announcement: July 2023 New Features Update!
7 Knowledge Base Metrics You Should Monitor
Customer Success: Why Your Business Needs It
Role of Self-Service in Modern Helpdesk Solutions
BoldDesk: 2023 Rising Star Award Winner!
7 Great Benefits of Customer Self-Service
Syncfusion’s Exclusive Offer for Its Customers—Get BoldDesk for Free*!
BoldDesk Recognized as High Performer in G2 Summer 2023 Grid® Report!
7 Techniques to Improve Your Knowledge Base Design
11 Effective Customer Engagement Strategies for Long-term Business Success
Customer Support vs. Customer Service: Unlocking the Key Differences
BoldDesk Wins Crozdesk’s Quality Choice Award and Happiest Users Award!
BoldDesk Release Announcement: May 2023 New Features Update!
10 Effective Ideas for Help Desk Software Customization
Introducing the BoldDesk Feedback Portal for Requesting Features and Reporting Bugs
10 Tips to Improve First Response Time in Customer Service
Syncfusion BoldDesk is Now SOC 2® Type 2 Compliance Certified!
How to Utilize Customer Feedback to Grow Your Business
Release Announcement—March 2023 New Features
How to Improve the Customer Experience: 12 Techniques
11 Effective Ways of Reducing Agent Effort in Customer Service
3 Simple Knowledge Base Article Templates
5 Best Ways to Build and Organize Customer Support Team
How to Create Knowledge Base in 7 Easy Steps
Looking Back at BoldDesk in 2022: A Year in Review
10 Common Customer Service Mistakes to Avoid
Release Announcement—December 2022 New Features
10 Ideal Ways to Help You Deal with Unhappy Customers
10 Ultimate Strategies of How to Identify and Overcome Customer Pain Points
10 Actionable Tips on Improving Employee Satisfaction
Top 12 Customer Experience Metrics for Your Support Team
BoldDesk’s Latest Features in the November 2022 Release
Top 7 SLA Best Practices to Improve Customer Service
10 Help Desk Automation Ideas to Improve Productivity
Top 7 Benefits of Using BoldDesk CSAT Surveys
5 Ways to Prepare Your Support Team for Black Friday 2022
Launching Knowledge Base Software and BoldDesk’s New Features
40+ Popular Customer Satisfaction Survey Questions
8 Strategies to Provide Efficient Customer Service
7 Best Help Desk Workflow Automation Ideas
Importance of Customer Support Operations
Try the BoldDesk Unlimited Agents Plans Today!
How to Handle Customer Complaints: 5 Best Practices
Customer Follow Up: Importance and Effective Ways to Follow It
10 Best Templates to Write Apology Emails to Customers
5 Best Tips for Escalation Management in Customer Support
6 Reasons You Need an SLA for Customer Service
7 Best Customer Service Guidelines for Any Business Success
Announcing New BoldDesk Features
What are Canned Responses? Definition and Examples
21 Great Customer Service Skills and How to Improve Them
5 Important Reasons Why Automated Ticketing System is Good for Customer Service
5 Effective Strategies to Optimize Ticketing System Workflow
10 Powerful Customer Retention Strategies in Business
10 Must-Track Help Desk Metrics & KPIs
What is an SLA? How does an SLA improve productivity?
Importance of Good Customer Service
7 Best Techniques for Reducing Customer Service Response Time
Announcing New Help Desk Software: BoldDesk!

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BoldDesk Release: March 2024 Feature Update!

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March 11, 2024

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