Integrate BoldDesk with Your Favorite Apps

Integrate with your favorite tools and apps, to simplify your workflow, reduce data clutter, and increase your productivity.

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  • Calendar
  • Communication
  • CRM
  • Ecommerce
  • E-Sign
  • File Sharing
  • Incident Management
  • Marketing
  • Messaging
  • Monitoring
  • Payment
  • Productivity
  • Project Management
  • Social
  • User Management
  • Voice
  • Video

JIRA

Link JIRA issue with BoldDesk Tickets and sync them.
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Salesforce CRM

View customer data and sync them between Salesforce CRM and BoldDesk.

Azure DevOps

Link Azure DevOps work items with BoldDesk tickets and sync them.

Microsoft Teams

Connect with Microsoft Teams and notify a message in a chat and channel.

Slack

Connect with Slack and notify a message in chat and channel.

HubSpot

View contacts, companies and deals in BoldDesk.
Pipedrive integration icon showing support for viewing and managing Pipedrive contacts, companies, and deals within BoldDesk.

Pipedrive

View and Manage Pipedrive contacts, companies and deals from BoldDesk.

Shopify

Connect to your Shopify store and display customer order information.

WooCommerce

Connect WooCommerce store and display customer and order information.

Stripe

Access Stripe subscriptions, payments, and invoices in BoldDesk.

Asana

Create, link and sync Asana tasks with tickets.

Aircall

Track and manage phone calls as tickets.

Microsoft Entra ID (Azure AD)

Sync users from Microsoft Entra ID into BoldDesk.

Twilio

Seamlessly manage Twilio calls, recordings, and logs directly within BoldDesk®.

Zapier

Automate your workflow by connecting your most- used apps via Zapier.

MS Teams Meeting

Schedule and manage meetings from BoldDesk.

Office 365 Calendar

Sync tasks with Office 365 Calendar.

Calendly

Enable customers to schedule Calendly meetings through BoldDesk’s live chat widget.

Ringover

Make and receive calls directly from BoldDesk.

Exotel

Track and manage phone calls as tickets.

Ozonetel

Make and receive calls in BoldDesk® and manage them as support tickets.

Telegram

Connect with us on Telegram for quick and seamless customer support!
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WhatsApp (Meta Cloud API)

Enhance customer engagement with BoldDesk WhatsApp integration.

WhatsApp (Twilio)

Enhance customer interactions through BoldDesk® WhatsApp integration via Twilio.

WhatsApp (Gupshup)

Seamlessly Integrate BoldDesk with WhatsApp Using Gupshup to Elevate Customer Engagement.

SMS (Twilio)

Effortlessly integrate SMS with BoldDesk via Twilio to send and receive messages directly through chat.
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LINE

Utilize BoldDesk® with LINE to streamline conversations and improve customer engagement for quicker support delivery.

KrispCall

Make and receive calls and SMS from KrispCall.

Microsoft OneDrive

Access files from OneDrive and attach them to tickets and knowledge base articles.

Google Drive

Access files from Google Drive and attach them to tickets and knowledge base articles.

Dropbox

Access files from Dropbox and attach them to tickets and knowledge base articles.

Auto-Merge Tickets

Automatically merge duplicate tickets created within certain time frame.

PagerDuty

Create and manage incidents, notify critical issues via PagerDuty.

MailChimp

View and manage MailChimp campaigns from BoldDesk.

BoldSign

Connect BoldSign to send, track, and manage eSignatures.

Custom Apps

Brings customer data from the third-party apps and displays it on the ticket sidebar to provide more context.

Make

Automate your workflow by connecting numersous apps via Make.

AWS CloudWatch

Track and manage alerts through tickets

Google Calendar

Sync tasks with Google Calendar.

Google Meet

Schedule and manage Google meetings directly from BoldDesk.
Zoom Meeting integration icon showing support for scheduling and managing Zoom meetings directly within the BoldDesk platform.

Zoom Meeting

Schedule and manage Zoom meetings directly from BoldDesk.
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