Integrations
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All integrations
Incident Management Integrations
Messaging Channels
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WhatsApp (Meta Cloud API)
Support customers on WhatsApp through the Meta Cloud API.
Messaging Channels -
Facebook
Answer Facebook messages and comments from the BoldDesk inbox.
Messaging Channels -
Instagram
Answer Instagram Direct messages from the BoldDesk inbox.
Messaging Channels -
LINE
Answer LINE conversations from BoldDesk for faster support.
Messaging Channels -
SMS (Twilio)
Send and receive SMS in BoldDesk conversations through Twilio.
Messaging Channels -
Telegram
Support customers on Telegram from the BoldDesk inbox.
Messaging Channels -
WhatsApp (Gupshup)
Support customers on WhatsApp through Gupshup.
Messaging Channels -
WhatsApp (Twilio)
Support customers on WhatsApp through your Twilio account.
Messaging Channels
Voice & Telephony
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Aircall
Track and manage Aircall phone calls as tickets.
Voice & Telephony -
Exotel
Track and manage Exotel phone calls as tickets.
Voice & Telephony -
KrispCall
Make and receive KrispCall calls and SMS from BoldDesk.
Voice & Telephony -
Ozonetel
Make and receive calls in BoldDesk and manage them as tickets.
Voice & Telephony -
Ringover
Make and receive Ringover calls directly from BoldDesk.
Voice & Telephony -
Twilio
Manage Twilio calls, recordings and call logs inside BoldDesk.
Voice & Telephony
Dev & Issue Tracking
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Jira
Link Jira issues to tickets and sync status, fields and comments both ways.
Dev & Issue Tracking -
Asana
Create, link and sync Asana tasks with tickets.
Dev & Issue Tracking -
Azure DevOps
Link Azure DevOps work items to tickets and keep them in sync.
Dev & Issue Tracking -
GitHub
Turn tickets into GitHub issues and follow their progress from BoldDesk.
Dev & Issue Tracking
CRM
Automation
Video Meetings
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Google Meet
Schedule and manage Google Meet meetings from BoldDesk.
Video Meetings -
MS Teams Meeting
Schedule and manage Teams meetings from BoldDesk.
Video Meetings -
Zoom Meeting
Schedule and manage Zoom meetings from BoldDesk.
Video Meetings Coming soon
Calendar & Scheduling
File Sharing
E-commerce
Team Communication
Productivity
Identity & SSO
Payments & Billing
Developer
Incident Management
Monitoring
Marketing
E-Sign
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