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JIRA
Link JIRA issue with BoldDesk Tickets and sync them.
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Salesforce CRM
View customer data and sync them between Salesforce CRM and BoldDesk.
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Azure DevOps
Link Azure DevOps work items with BoldDesk tickets and sync them.
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Microsoft Teams
Connect with Microsoft Teams and notify a message in a chat and channel.
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Slack
Connect with Slack and notify a message in chat and channel.
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HubSpot
View contacts, companies and deals in BoldDesk.
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Pipedrive
View and Manage Pipedrive contacts, companies and deals from BoldDesk.
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Shopify
Connect to your Shopify store and display customer order information.
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WooCommerce
Connect WooCommerce store and display customer and order information.
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Stripe
Access Stripe subscriptions, payments, and invoices in BoldDesk.
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Asana
Create, link and sync Asana tasks with tickets.
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Aircall
Track and manage phone calls as tickets.
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Microsoft Entra ID (Azure AD)
Sync users from Microsoft Entra ID into BoldDesk.
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Twilio
Seamlessly manage Twilio calls, recordings, and logs directly within BoldDesk®.
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Zapier
Automate your workflow by connecting your most- used apps via Zapier.
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MS Teams Meeting
Schedule and manage meetings from BoldDesk.
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Office 365 Calendar
Sync tasks with Office 365 Calendar.
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Calendly
Enable customers to schedule Calendly meetings through BoldDesk’s live chat widget.
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Ringover
Make and receive calls directly from BoldDesk.
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Exotel
Track and manage phone calls as tickets.
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Ozonetel
Make and receive calls in BoldDesk® and manage them as support tickets.
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Facebook
Enhance customer engagement seamlessly with BoldDesk Facebook Integration.
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Instagram
Connect with Instagram Direct and enhance customer engagement.
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Telegram
Connect with us on Telegram for quick and seamless customer support!
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WhatsApp (Meta Cloud API)
Enhance customer engagement with BoldDesk WhatsApp integration.
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WhatsApp (Twilio)
Enhance customer interactions through BoldDesk® WhatsApp integration via Twilio.
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WhatsApp (Gupshup)
Seamlessly Integrate BoldDesk with WhatsApp Using Gupshup to Elevate Customer Engagement.
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SMS (Twilio)
Effortlessly integrate SMS with BoldDesk via Twilio to send and receive messages directly through chat.
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LINE
Utilize BoldDesk® with LINE to streamline conversations and improve customer engagement for quicker support delivery.
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KrispCall
Make and receive calls and SMS from KrispCall.
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Microsoft OneDrive
Access files from OneDrive and attach them to tickets and knowledge base articles.
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Google Drive
Access files from Google Drive and attach them to tickets and knowledge base articles.
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Dropbox
Access files from Dropbox and attach them to tickets and knowledge base articles.
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Auto-Merge Tickets
Automatically merge duplicate tickets created within certain time frame.
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Create and manage incidents, notify critical issues via PagerDuty.
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MailChimp
View and manage MailChimp campaigns from BoldDesk.
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BoldSign
Connect BoldSign to send, track, and manage eSignatures.
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Custom Apps
Brings customer data from the third-party apps and displays it on the ticket sidebar to provide more context.
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Make
Automate your workflow by connecting numerous apps via Make.
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AWS CloudWatch
Track and manage alerts through tickets
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Google Calendar
Sync tasks with Google Calendar.
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Google Meet
Schedule and manage Google meetings directly from BoldDesk.
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Zoom Meeting
Schedule and manage Zoom meetings directly from BoldDesk.
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