New or switching? Save $10,000+/year from BoldDesk. Compare plans

Deliver Exceptional Customer Service at an Unbeatable Price

Empower your customer support with BoldDesk’s AI-powered platform. Deliver top-tier service, simplify workflows, save time, and grow seamlessly—all while keeping costs under control.

13M+ Tickets Handled Since 2022!

Trusted by companies of all sizes

Enterprise-Grade Support Software Built for Growing Teams

Revolutionize your support with BoldDesk, the all-in-one platform powered by Syncfusion’s 23+ years of enterprise expertise. Deliver seamless, scalable, and exceptional customer experiences effortlessly.

Provide real-time customer support directly through your website or app for better engagement.

Empower customers with a centralized, self-service repository of information and resources.

Unify support channels like chat, email, and WhatsApp in one platform for seamless communication.

Boost efficiency and reduce support workloads with AI-powered tools and smart automations.

Hassle-Free Migration to BoldDesk

Think Switching is Hard? We Will Handle the Migration for Free!

1. Get Up and Running Without Contract Worries

We will take care of your current contract so switching is worry-free.

2. Seamless Migration & Zero Risk

Don’t pay us until your current vendor license period ends.
Seamless migration guaranteed, with zero risk to your workflows or data.

3. Faster Onboarding & Happier Teams

Personalized onboarding and training to get your team up and running quickly.

4. Enterprise-Grade Security at Every Step

Your data is protected with enterprise-grade security at every step of migration.

Use Cases

Solutions for Every Industry

BoldDesk solves the most common problems for small to medium businesses across different industries.

SaaS & Tech

E-Commerce & Retail

Banking & Finance

Healthcare

Startup

SaaS & Tech

E-Commerce & Retail

Banking & Finance

Healthcare

Startup

SaaS & Tech

Simplify support operations for your tech-savvy customers.

Deliver seamless customer support with AI-powered tools and enterprise-grade efficiency tailored for SaaS.

Manage high-ticket volumes with AI-powered ticketing.
Centralize communication with omnichannel support.
Streamline workflows to improve team productivity.

E-Commerce & Retail

Provide personalized customer experiences at every stage of the journey

Simplify returns, shipping updates, and inquiries with BoldDesk’s dynamic helpdesk platform.

Offer real-time assistance with live chat support.
Resolve inquiries faster with automated workflows.
Ensure 24/7 self-service access via a robust knowledge base.

Banking & Finance

Deliver secure, compliant, and efficient customer service

Build trust with enterprise-grade security and streamline complex customer interactions.

Safeguard sensitive data with enterprise-grade security.
Automate repetitive workflows for faster resolutions.
Stay compliant with industry regulations using secure ticketing.

Healthcare

Ensure reliable patient support with compliance-ready tools

Manage patient queries securely while streamlining healthcare workflows with BoldDesk’s modern platform.

Simplify appointment management and task assignments.
Empower patients with self-service knowledge resources.

Startup

Scale customer support while staying budget-friendly

Grow confidently with a modern helpdesk solution designed to keep costs low and performance high.

Get started with free onboarding and training.
Automate processes to boost team efficiency.
Scale effortlessly with flexible, enterprise-grade features.

CUSTOMER TESTIMONIALS

Don’t Take Our Word for It

Here are a few kind words from some of our happy customers.

"BoldDesk cut our response times in half while keeping our agents focused on high-value issues."

John S

Head of Customer Support

"Thanks to BoldDesk’s AI-driven workflows, our ticket resolution rate is at an all-time high."

Harsha R

Support Team Lead

"Switching to BoldDesk was seamless—our entire team adapted in just a few days."

Carlos R

VP of Operations

Why BoldDesk?

An enterprise-grade helpdesk solution packed with premium features—without the premium price tag.

Effortless to Use

BoldDesk’s intuitive interface ensures your team gets up to speed quickly—no steep learning curve. Simplicity meets efficiency for seamless customer support.

Secure & Reliable

BoldDesk delivers enterprise-grade security and reliable performance, ensuring your data and operations stay safe at all times.

Backed by 23+ Years of Excellence

Built by Syncfusion, a trusted leader in enterprise software with over 23 years of proven expertise.

Hassle-Free Migration & Onboarding

Switch to BoldDesk with secure data transfer—over 1M+ tickets migrated—and tailored workflows to get started in minutes.

Cost-Effective and Scalable

Designed for businesses of all sizes, BoldDesk grows with you, offering unbeatable value without compromising quality.

Outstanding Customer Support

Available 24/5, BoldDesk provides expert assistance whenever you need it—just a click away

The Perfect Solution for Enterprise-Scale

Cost-Effective at Scale

Free Migration Support

23+ Years in Business

SOC 2 Certified

Dedicated Account Manager

White labelling

Who we are?

About BoldDesk

BoldDesk by Syncfusion has been helping businesses worldwide streamline customer support for over 23 years. Backed by a global community of developers and Fortune 500 clients, we’re committed to creating a stress-free help desk experience for teams of all sizes.

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Countries

Syncfusion has empowered developers in 100+ countries with world-class software solutions.

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Fortune 500

Our products are used by 400+ Fortune 500 companies, ensuring reliability and scalability at an enterprise level.

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Developers

A global community of 1M+ developers relies on Syncfusion’s tools, reinforcing our commitment to innovation.

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Companies

Trusted by over 36,000 companies worldwide for delivering high-quality developer tools and frameworks.

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Years

With 23+ years of expertise in software development, we bring a strong foundation to customer support solutions.

Test out all the features of BoldDesk

New or switching? Save $10,000+/year from BoldDesk. Compare plans

Deliver Exceptional Customer Service at an Unbeatable Price

13M+ Tickets Handled Since 2022!

Trusted by companies of all sizes

Enterprise-Grade Support Software Built for Growing Teams

Think Switching is Hard? We Will Handle the Migration for Free!

1. Get Up and Running Without Contract Worries

2. Seamless Migration & Zero Risk

3. Faster Onboarding & Happier Teams

4. Enterprise-Grade Security at Every Step

Solutions for Every Industry

Simplify support operations for your tech-savvy customers.

Provide personalized customer experiences at every stage of the journey

Deliver secure, compliant, and efficient customer service

Ensure reliable patient support with compliance-ready tools

Scale customer support while staying budget-friendly

Don’t Take Our Word for It

Why BoldDesk?

Effortless to Use

Secure & Reliable

Backed by 23+ Years of Excellence

Hassle-Free Migration & Onboarding

Cost-Effective and Scalable

Outstanding Customer Support

The Perfect Solution for Enterprise-Scale

Cost-Effective at Scale

Free Migration Support

23+ Years in Business

SOC 2 Certified

Dedicated Account Manager

White labelling

About BoldDesk

Countries

Fortune 500

Developers

Companies

Years

Start your 15-day free trial with instant access