What's New   Explore the new updates and features of BoldDesk in our May release. Learn more

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Best in Class Freshdesk Alternative

Flexible pricing model –

or agent-based pricing starts at $12

  • Modern & Easy to use
  • Highly Customizable
  • Rich feature set
  • Free Migration
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Syncfusion is trusted by the world's leading companies

Grow Your Business, Not your Costs

We believe in transparency and good value. No need to worry about paying extra every time you add a new member to your team. With BoldDesk, a single flat fee covers an unlimited number of agents.

Unlimited Agents for $199

free and smooth migration

Free and Smooth Migration

Our free expert migration service makes it simple to switch from Freshdesk to BoldDesk.

Request for free migration

30 Days Money Back Guarantee

30-day money-back guarantee, no questions asked

Not fully satisfied with BoldDesk? We will refund 100% of your money within 30 days of your purchase. Email us at support@bolddesk.com and we will issue your refund immediately—no questions asked.

Get more and spend less with BoldDesk

Check out how BoldDesk compares to Freshdesk with features and functionalities.

Features

 bolddesk freshdesk

Price

$499 / month
for Unlimited agents

$2450 / month
for 50 agents

Plan

Pro

Pro

Unlimited Agents

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Unlimited End-users

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Unlimited Contact Groups

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Email to Tickets

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Auto Assignment

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Advanced Ticket Filtering

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Custom Field Display Condition

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Satisfaction Surveys

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Private Tickets

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Workflow Automations

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Contact Management

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Activity/Task management

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Ticket Approvals

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Ticket Collaboration

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User Access Management

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SLA Management

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Branding and Customization

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Multi Brand Support

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Brand Based Email Templates

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Reports and Dashboards

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Embeddable Widgets & Forms

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Explore 100+ features Float-nav-right-arrow

Enterprise Grade Level Security & Privacy

To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are features that can help you in protecting your data and restricting access to only authorized users.

Single Sign-On

Single sign-on with BoldDesk allows users to log in and access their help desk account with a single set of credentials by using SSO systems such as Office 365, OAuth 2.0 providers, and OpenID.

IP Restrictions

IP restrictions allow you to limit the IP addresses from which your organization can access the help desk.

Password Policies

Create your password policies to enforce secure, strong passwords, password rotation frequency, and password expiration to meet your security standards and policies.