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Syncfusion is trusted by the world’s leading companies

Grow your business, not your costs

We believe in transparency and good value. No need to worry about paying extra every time you add a new member to your team. With BoldDesk, a single flat fee covers an unlimited number of agents.

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Free and smooth migration

Our free expert migration service makes it simple to switch from Freshdesk to BoldDesk.

Save big with BoldDesk

Stop paying thousands of dollars per year for Freshdesk and start saving with BoldDesk.

Unlimited Agents

How many agents do you have?

Pro

$999

Flat Fee / Month
Billed Annually

Unlimited Agents

VS

100
1000

ProPlan

$1580 Per Month
Billed Annually

25 Agents

NOT FULLY SATISFIED WITH BOLDDESK?

30-day money-back guarantee, no questions asked

We will refund 100% of your money within 30 days of your purchase. Email us at support@bolddesk.com and we will issue your refund immediately—no questions asked.

Get more and spend less with BoldDesk

Check out how BoldDesk compares to Freshdesk with features and functionalities.

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Features

Price

$999 / month for Unlimited agents

$4900 / month for 100 agents

Plan

Pro

Pro

Unlimited Agents

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Unlimited End-users

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Unlimited Contact Groups

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Email to Tickets

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Auto Assignment

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Advanced Ticket Filtering

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Custom Field Display Condition

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Satisfaction Surveys

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Private Tickets

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Workflow Automations

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Contact Management

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Ticket Collaboration

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User Access Management

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SLA Management

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Branding and Customization

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Multi Brand Support

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Multilingual Help Desk

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Multilingual Knowledge Base

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Brand Based Email Templates

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Reports and Dashboards

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Embeddable Widgets & Forms

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Enterprise grade level security & privacy

To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are features that can help you in protecting your data and restricting access to only authorized users.

Single sign-on

Single sign-on with BoldDesk allows users to log in and access their help desk account with a single set of credentials by using SSO systems such as Office 365, OAuth 2.0 providers, and OpenID.

IP restrictions

IP restrictions allow you to limit the IP addresses from which your organization can access the help desk.

Password policies

Create your password policies to enforce secure, strong passwords, password rotation frequency, and password expiration to meet your security standards and policies.

Roles & permissions

Control agent's access to data by giving them certain permissions.

Ticket access scope

Specify an agent’s ticket access level when viewing tickets in the support center.

Brand-based access

Brand access allows you to limit the visibility of the tickets for agents so that they can only access tickets for specific brands.

Whitelist or blacklist senders

Accept or reject the emails received from specific senders and domains. Emails on the blacklist are blocked and are not routed to spam.

DKIM for email

DKIM signatures notify the recipient that an email is sent from an authorized domain.

Audit logs

Audit logs contain information about specific events or operations, such as access, change details, who performed an action, and so on.

TEST OUT ALL THE FEATURES OF BOLDDESK

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