What's New Explore the new updates and features of BoldDesk in our March release. Learn More.

Kevin Akoyo Aswani

BoldDesk Gets Smarter: Exciting 2024 AI Updates

by Kevin Akoyo Aswani
April 18, 2024

BoldDesk Wins 2024 Excellence in Customer Service Award

by Kevin Akoyo Aswani
April 15, 2024

BoldDesk Earns G2’s Leader, High Performer, and Users Love Us Badges in Winter 2024

by Kevin Akoyo Aswani
March 14, 2024

9 Best HappyFox Alternatives for 2024

by Kevin Akoyo Aswani
February 26, 2024

BoldDesk 2023: Reflecting on the Year’s Updates and Achievements

by Kevin Akoyo Aswani
December 28, 2023

15 Best Small Business Tools & Software (2024)

by Kevin Akoyo Aswani
December 20, 2023

20 Best Customer Service Tips to Boost Your Customer Service

by Kevin Akoyo Aswani
December 8, 2023

BoldDesk Release: November 2023 New Features Update!

by Kevin Akoyo Aswani
November 21, 2023

Black Friday Customer Service: 5 Effective Tips to Prepare Your Service Team

by Kevin Akoyo Aswani
November 20, 2023

Top 10 Free Help Desk Software and Ticketing Systems in 2024

by Kevin Akoyo Aswani
November 1, 2023

How to Set Smart Customer Service Goals in 2024

by Kevin Akoyo Aswani
October 23, 2023

10 Important Customer Service KPIs to Track

by Kevin Akoyo Aswani
October 11, 2023

How to Use ChatGPT to Boost Customer Service

by Kevin Akoyo Aswani
September 14, 2023

15 Best Issue Tracking Software Systems for 2024

by Kevin Akoyo Aswani
September 12, 2023

The Best Customer Service Software for 2024

by Kevin Akoyo Aswani
August 18, 2023

10 Effective Ways to Boost Your Customer Service Security

by Kevin Akoyo Aswani
July 26, 2023

Customer Success: Why Your Business Needs It

by Kevin Akoyo Aswani
July 5, 2023

7 Techniques to Improve Your Knowledge Base Design

by Kevin Akoyo Aswani
June 14, 2023

10 Practical Tips to Improve First Response Time in Customer Service

by Kevin Akoyo Aswani
April 25, 2023

11 Effective Ways of Reducing Agent Effort in Customer Service

by Kevin Akoyo Aswani
March 3, 2023