What's New Explore the new updates and features of BoldDesk in our May release. Learn more
Looking for an alternative to Help Scout? BoldDesk is modern help desk software that is easy to use and budget-friendly.
BoldDesk is the best Help Scout alternative. It's simple to use, completely customizable, and budget-friendly.
Are you paying per user per month? BoldDesk has a single flat fee for unlimited agents. This is the #1 reason to look at BoldDesk in the long run.
Syncfusion, the company behind BoldDesk, has been building enterprise-grade software for over 21 years. We are fully committed to making BoldDesk the market leader in help desk software.
We fully stand behind our product and are always ready to assist in any way that we can. We strive to provide the best possible customer support experience to everyone.
Not fully satisfied with BoldDesk? We will refund 100% of your money within 30 days of your purchase. Email us at support@bolddesk.com and we will issue your refund immediately—no questions asked.
Check out how BoldDesk compares to Help Scout with features and functionalities.
Features |
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Price |
$499 / month |
$2000 / month |
Plan |
Pro |
Plus |
Unlimited Agents |
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Unlimited End-users |
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Single Sign-On (OAuth and OpenID) |
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Email to Tickets |
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Auto Assignment |
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Advanced Ticket Filters |
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Custom Field Display Condition |
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Satisfaction Surveys |
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Private Tickets |
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Workflow Automations |
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Contact Management |
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Activity/Task management |
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Ticket Approvals |
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Ticket Collaboration |
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Ticket Access Scope |
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User Access Management |