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Best Help Scout Alternative

Looking for an alternative to Help Scout? BoldDesk is modern help desk software that is easy to use and budget-friendly.

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Why choose BoldDesk over Help Scout?

BoldDesk is the best Help Scout alternative. It's simple to use, completely customizable, and budget-friendly.

Flat Fee for Unlimited Agents

Flat fee for unlimited agents

Are you paying per user per month? BoldDesk has a single flat fee for unlimited agents. This is the #1 reason to look at BoldDesk in the long run.

21 Years in Business

21 years in business

Syncfusion, the company behind BoldDesk, has been building enterprise-grade software for over 21 years. We are fully committed to making BoldDesk the market leader in help desk software.

Excellent Customer Support

Excellent customer support

We fully stand behind our product and are always ready to assist in any way that we can. We strive to provide the best possible customer support experience to everyone.

Save big with BoldDesk

Stop paying thousands of dollars per year for Help Scout and start saving with BoldDesk.

How many agents do you have?

Agents

50
1000
BoldDesk-logo
Pro

$499 Flat Fee / Month
Billed Annually

Unlimited Agents

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helpscout-logo

Plus

$1000 Per Month
Billed Annually

25 Agents

30 Days Money Back Guarantee

30-day money-back guarantee, no questions asked

Not fully satisfied with BoldDesk? We will refund 100% of your money within 30 days of your purchase. Email us at support@bolddesk.com and we will issue your refund immediately—no questions asked.

Get more and spend less with BoldDesk

Check out how BoldDesk compares to Help Scout with features and functionalities.

Features

 bolddesk helpscout

Price

$499 / month
for Unlimited agents

$2000 / month
for 50 agents

Plan

Pro

Plus

Unlimited Agents

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Unlimited End-users

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Single Sign-On (OAuth and OpenID)

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Email to Tickets

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Auto Assignment

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Advanced Ticket Filters

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Custom Field Display Condition

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Satisfaction Surveys

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Private Tickets

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Workflow Automations

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Contact Management

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Activity/Task management

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Ticket Approvals

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Ticket Collaboration

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Ticket Access Scope

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User Access Management