What's New Explore the new updates and features of BoldDesk in our March release. Learn more.

Sathya Ayothi

Looking Back at BoldDesk in 2022: A Year in Review

Sathya Ayothi
January 2, 2023

Release Announcement—December 2022 New Features

Sathya Ayothi
December 29, 2022

BoldDesk’s Latest Features in the November 2022 Release

Sathya Ayothi
November 30, 2022

The Best Black Friday and Cyber Monday SaaS Deals in 2022

Sathya Ayothi
November 3, 2022

Launching Knowledge Base Software and BoldDesk’s New Features

Sathya Ayothi
October 20, 2022

8 Effective Ways to Apologize to Customers in Customer Service

Sathya Ayothi
September 8, 2022

20 Commonly Used Canned Responses for Customer Support

Sathya Ayothi
August 9, 2022

5 Best Tips on How to Optimize a Ticketing System’s Workflow for Customer Support

Sathya Ayothi
July 22, 2022

5 Powerful Customer Retention Strategies in Business

Sathya Ayothi
July 8, 2022

6 Good reasons why you should switch to help desk software from email-based support?

Sathya Ayothi
June 30, 2022

What is an SLA? How does an SLA improve productivity?

Sathya Ayothi
June 9, 2022

Importance of Good Customer Service

Sathya Ayothi
June 7, 2022

7 Best Techniques for Reducing Customer Service Response Time

Sathya Ayothi
May 24, 2022

6 Popular Ways Help Desk Software Can Be Helpful in Growing Your Organization

Sathya Ayothi
May 12, 2022

5 Popular Benefits of Tracking Customer Satisfaction with a Help Desk

Sathya Ayothi
May 2, 2022