What's New Explore the new updates and features of BoldDesk in our May release. Learn More.

Sathya Ayothi

Integrating BoldDesk with Firmao via Zapier

by Sathya Ayothi
January 6, 2024

90+ Best Black Friday SaaS Deals in 2024

by Sathya Ayothi
November 17, 2023

Introducing the BoldDesk Feedback Portal for Requesting Features and Reporting Bugs

by Sathya Ayothi
April 27, 2023

Release Announcement—March 2023 New Features

by Sathya Ayothi
March 29, 2023

Looking Back at BoldDesk in 2022: A Year in Review

by Sathya Ayothi
January 2, 2023

Release Announcement—December 2022 New Features

by Sathya Ayothi
December 29, 2022

BoldDesk’s Latest Features in the November 2022 Release

by Sathya Ayothi
November 30, 2022

Launching Knowledge Base Software and BoldDesk’s New Features

by Sathya Ayothi
October 20, 2022

10 Best Templates to Write Apology Emails to Customers

by Sathya Ayothi
September 8, 2022

Understanding Canned Responses [+20 Examples]

by Sathya Ayothi
August 9, 2022

5 Effective Strategies to Optimize a Ticketing System Workflow

by Sathya Ayothi
July 22, 2022

What is Customer Retention? (10 Powerful Strategies & Metrics)

by Sathya Ayothi
July 8, 2022

What is an SLA? How does an SLA improve productivity?

by Sathya Ayothi
June 9, 2022

12 Ways to Deliver Good Customer Service with Examples

by Sathya Ayothi
June 7, 2022

7 Best Techniques for Reducing Customer Service Response Time

by Sathya Ayothi
May 24, 2022