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The Black Friday Deal for 2023 is live now. Get Flat 50% OFF on all yearly plans! Get Your Deal
Syncfusion is trusted by the world’s leading companies
We believe in transparency and good value. No need to worry about paying extra every time you add a new member to your team. With BoldDesk, a single flat fee covers an unlimited number of agents.
Our free expert migration service makes it simple to switch from Zendesk to BoldDesk.
Stop paying thousands of dollars per year for Zendesk and start saving with BoldDesk.
Unlimited Agents
How many agents do you have?
Suite Growth
$1580 Per Month
Billed Annually
25 Agents
NOT FULLY SATISFIED WITH BOLDDESK?
We will refund 100% of your money within 30 days of your purchase. Email us at support@bolddesk.com and we will issue your refund immediately—no questions asked.
Check out how BoldDesk compares to Zendesk with features and functionalities.
 |  | |
|---|---|---|
Features | ||
Price | ||
Plan | Pro | Suite Growth |
Unlimited Agents | ||
Unlimited End-users | ||
Unlimited Tickets | ||
Email to Tickets | ||
Advanced Ticket Filtering | ||
Auto Assignment | ||
Workflow Automations | ||
Contact Management | ||
Satisfaction Surveys | ||
Ticket Collaboration | ||
Ticket Linking | ||
Private Tickets | ||
User Access Management | ||
SLA Management | ||
Branding and Customization | ||
Multi Brand Support | ||
Multilingual Help Desk | ||
Multilingual Knowledge Base | ||
Brand Based Email Templates | ||
Reports and Dashboards | ||
Embeddable Widgets & Forms |
To protect your customers’ data, security systems control access to your entire organization and secure your data at multiple levels. Encryption, audit logs, IP restrictions, and SSO are features that can help you in protecting your data and restricting access to only authorized users.
Single sign-on with BoldDesk allows users to log in and access their help desk account with a single set of credentials by using SSO systems such as Office 365, OAuth 2.0 providers, and OpenID.
IP restrictions allow you to limit the IP addresses from which your organization can access the help desk.
Create your password policies to enforce secure, strong passwords, password rotation frequency, and password expiration to meet your security standards and policies.
Control agent's access to data by giving them certain permissions.
Specify an agent’s ticket access level when viewing tickets in the support center.
Brand access allows you to limit the visibility of the tickets for agents so that they can only access tickets for specific brands.
Accept or reject the emails received from specific senders and domains. Emails on the blacklist are blocked and are not routed to spam.
DKIM signatures notify the recipient that an email is sent from an authorized domain.
Audit logs contain information about specific events or operations, such as access, change details, who performed an action, and so on.
TEST OUT ALL THE FEATURES OF BOLDDESK
