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Trusted by companies of all sizes

All Free Tools

Here's your essential toolkit for improving the customer experience and making smarter business decisions. Whether you're measuring satisfaction, calculating ROI, or creating WhatsApp links, our free BoldDesk tools are built to deliver instant insights.

AI ROI Calculator

Make informed decisions by calculating the return on investment for your projects. Input your costs and gains to see how profitable your efforts really are.

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CSAT Score Calculator

Understand how satisfied your customers are with your service. Just enter survey data and get a clear CSAT score to guide your support strategy.

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NPS Calculator

Track customer loyalty with the Net Promoter Score tool. Identify promoters, passives, and detractors to improve retention and advocacy.

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WhatsApp Link Generator

Create custom WhatsApp chat links to connect with customers instantly. Perfect for support, sales, and marketing outreach.

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Frequently Asked Questions

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Who we are?

About BoldDesk

BoldDesk by Syncfusion has been helping businesses worldwide streamline customer support for over 24 years. Backed by a global community of developers and Fortune 500 clients, we’re committed to creating a stress-free help desk experience for teams of all sizes.

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Countries

Syncfusion has empowered developers in 100+ countries with world-class software solutions.

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Fortune 500

Our products are used by 400+ Fortune 500 companies, ensuring reliability and scalability at an enterprise level.

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Developers

A global community of 1M+ developers relies on Syncfusion’s tools, reinforcing our commitment to innovation.

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Companies

Trusted by over 36,000 companies worldwide for delivering high-quality developer tools and frameworks.

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Years

With 24+ years of expertise in software development, we bring a strong foundation to customer support solutions.

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CUSTOMER TESTIMONIALS

Don’t Take Our Word for It

Here are a few kind words from some of our happy customers.

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“BoldDesk provided an all-in-one solution that saves time and reduces redundancy, improving the user experience and shortening ticketing time by 50%.”

Amy,

Customer Engagement Team at Syncfusion

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“Almost overnight, a problem that I've been fighting with every other day went away.”

Mike Omiccioli,

Apexa iQ

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“I didn't know BoldDesk one year ago, and I have discovered a very good solution. Easy to integrate. The API is very well documented”

Luc Fombonne,

ioteecs

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"BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products."

John S,

Head of Customer Support

Ethos Beauty Partners

"The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine."

Harsha R,

Support Team Lead

LTIMindtree

"BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully."

Carlos R,

VP of Operations

Movisis Tecnologia Limited

Automate up to 70% of customer interactions using AI Agents

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