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Case Studies from BoldDesk® Customers

Read what our customers are saying.

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Trusted by companies of all sizes

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Software Development

BoldDesk® All-in-One Solution Optimizes Workflow and Reduces Time Spent on Customer Tickets

Amy

Syncfusion® Customer Engagement Team

customer story
Software and Technology

How Apexa iQ Scaled Customer Support with BoldDesk

Mike Omiccioli

Apexa iQ

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Childcare

How BoldDesk gave a seamless support experience

Luc Fombonne

ioteecs

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IT Services

Teaching New Agents the Ropes with BoldDesk®

Ruan Olivier

Marsroad

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Meeting Room Management

Integrated Services with the BoldDesk® API

Christian Farre and Aaron Timinski

Spacera

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CMS and Software Solutions

Support Revived by BoldDesk

Mitchel Sellers

IowaComputerGurus, Inc.

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Software Consulting

Automation the Easy Way with BoldDesk®

Nirbhay Kumar

Persistent System

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Cybersecurity Expert

Simplify Your Tech Stack with BoldDesk®

Kenny Vignali

Signature Peace of Mind Advisors

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Mapping and GIS Services

GeoVerra Adopts BoldDesk to Move Mountains of Tickets

Michael Chan

GeoVerra

Dynavics
Retail Software

Dynavics Finds an Answer in BoldDesk

Thomas Brodkorb

Dynavics GmbH

Don’t take our word for it

Here are a few kind words from some of our happy customers.

Carlos Rafael R.

Posted on Oct 9, 2024

"A Solution That Professionalizes Customer Service in Minutes"

We are a CRM platform based in Brazil, and we previously used a GitHub project to manage customer requests. BoldDesk® has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully. It allows our clients to open and track tickets easily.

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5 / 5 rating

Alberto C.

Posted on Aug 27, 2024

"Complete platform for ticket management"

Excellent message management as well. Possibility of interface customization. Excellent permission management. Excellent rule management. Very comprehensive with various features. I trust in this product and I love it.

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4.5 / 5 rating

John S.

Posted on Jun 21, 2024

"A great product at an affordable price"

BoldDesk® is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products. Their customer support is prompt and helpful.

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5 / 5 rating

Harsha R.

Posted on May 08, 2024

"Excellent tools to use"

The overall application functionality is good, UI/UX and the confifurations including automations all the other services are constantly working fine. When it comes to response & resolution for a support tickets it is very satisfactory.

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4.5 / 5 rating

WHO WE ARE

BoldDesk® by Syncfusion®

Syncfusion® has been helping developers worldwide build powerful line-of-business software for over 22 years. Our flagship component suite includes over 1,800 UI widgets and frameworks that help reduce development time and complexity.

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