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Your Guided Tour of BoldDesk Starts Here

BoldDesk simplifies support with interactive tours—no setup or signup needed. Just explore and see how it could fit your workflow.

Support Email

Turn chaotic inboxes into organized, trackable customer threads. Never miss a message.

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Ticketing System

Turn every customer interaction into a trackable, actionable ticket with the streamlined BoldDesk system.

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Live Chat

Learn how to set up live chat, connect with customers in real time, and track performance using BoldDesk.

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Knowledge Base

Learn how to set up, brand, organize, publish, and track your knowledge base articles.

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AI Agent Setup & Chat Support

Learn how setting up an AI Agent is so easy and train on content and supports customers through live chat instantly.

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AI Copilot Setup Tour

Learn how easy to configure, customize, and activate AI Copilot to supercharge your support workflow.

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AI Agent Performance Metrics

Learn how easy to track key metrics, trends, and insights to improve support efficiency using an AI Agent Dashboard.

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Customer Portal

Learn how to customize your support portal and empower customers to submit, track, and manage tickets.

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Reports & Analytics

Learn how to track real-time metrics, make data-driven decisions with BoldDesk reports and dashboards.

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Reports & Analytics

Learn how to track real-time metrics, make data-driven decisions with BoldDesk reports and dashboards.

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Customer Surveys (CSAT)

Learn how to set up CSAT surveys, collect feedback, track satisfaction like a pro boost customer experience!

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Customize Ticket Forms

Customize your ticket form to capture the exact data your business needs. Easy setup for smarter support!

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Auto Assignment Workflow

Route tickets intelligently with automation, use rules and round-robin distribution to balance agent workloads.

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SLA Management

Learn to set business hours and automate SLAs for faster, on-time support every time.

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AI Agent Real World Use Cases

Learn how AI Agent can solve real world customer issues instantly with smart automation across multiple platforms.

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AI Copilot in Action

Resolve tickets faster with AI-powered triage, translation, summarization, and smart suggestions.

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We are eager to show you the magic of BoldDesk.

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Explore Essential Pages

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Ticketing System

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Live Chat

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Omnichannel Service

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Task Management Software

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AI Copilot

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