Black Friday: Save 10% on BoldDesk Plans — Limited Time Only arrow-yellow-color Grab the Offer

Claim Your Free Account

back Back to Categories

Category :

Does deep/universal linking work for custom domains?

Deep or universal links are only functional with default domains that follow the format of yourcompanyname.bolddesk.com.

Custom domains like support.mycompany.com, are incompatible with deep or universal links.

If an attempt is made to access tickets using a custom URL, the device will redirect to the browser login page instead of opening the ticket in the BoldDesk mobile app.

Recent Posts

Up arrow icon
Three circular portraits on black background: woman with red flower, person with glasses, smiling curly-haired woman.

We are eager to show you the magic of BoldDesk.

Book Free Demo