Webinar  Instant Answers, Satisfied Customers: Discover the Power of BoldDesk Live Chat. Thursday, May 29th, 10:00 AM ET  SIGN UP NOW arrow-yellow-color

Claim Your Free Account

back Back to Categories

Category :

Is it possible to add an email response as a private note instead of a public comment?

No, all email actions (New ticket/Response) are public.

Recent Posts

Up arrow icon