Yes, Agents can change the Resolution Due Date of tickets if they have permission to Edit Resolution Due.
Webinar Customer Experience Breaks After Your First 1,000 Users : How to Fix It. Mar 17th 202610:00 AM ET
Save my Seat
Automated AI support — 70% faster resolutions
Yes, Agents can change the Resolution Due Date of tickets if they have permission to Edit Resolution Due.
Product
Features
Use cases
Alternatives
Resources
Company
Free Tools
Alternatives
