Webinar  Scale Your Shopify Success: Customer Service Integration for High-Growth Stores. Tuesday, July 8th, 10:00 AM ET  SIGN UP NOW arrow-yellow-color

back Back to Categories

Category :

Are private tickets visible to Contacts/Customers?

No, Private tickets are not visible in the Customer Portal, even if requester is set as actual customers. They will not receive any email notifications also for any updates made by agents.

Up arrow icon
0/6
Green check icon

Next Step: Experience BoldDesk - No credit card required.