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Does deep/universal linking work for custom domains?

Deep or universal links are only functional with default domains that follow the format of yourcompanyname.bolddesk.com.

Custom domains like support.mycompany.com, are incompatible with deep or universal links.

If an attempt is made to access tickets using a custom URL, the device will redirect to the browser login page instead of opening the ticket in the BoldDesk mobile app.

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