Automate Every Ticket. Resolve More Without More Agents

Turn incoming customer requests into perfectly routed, prioritized tickets automatically. BoldDesk’s automated ticketing system eliminates manual triage, speeds up resolutions, and helps support teams scale efficiently without increasing headcount.

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  • 15-day free trial
  • No credit card required

Trusted by companies of all sizes

Pricing

Flexible Plans, Clear Pricing

AI Add-on

$20 per 1000 credits. Clear usage across channels.

$20

Per 1000 credits

  • Compare all plans

Migration Made Simple

Switch to Smart Automated Ticketing System with Hassle-Free Migration

  • Fast, secure full‑data transfer
  • Dedicated manager to guide your setup
  • Fast, secure full‑data transfer
  • Dedicated manager to guide your setup
  • Zero downtime during the switch
Start Your Migration

Customer Testimonials

Don’t Take Our Word for It

Read Reviews
Customer review: BoldDesk delivers exceptional service and user-friendly features, making it ideal for efficient desk management.
Amy, Customer Engagement Team at Syncfusion

“BoldDesk provided an all-in-one solution that saves time and reduces redundancy, improving the user experience and shortening ticketing time by 50%.”
Person wearing glasses and a green sweater sitting indoors near a window, with a desk and computer in the background
Mike Omiccioli Apexa iQ

“Almost overnight, a problem that I've been fighting with every other day went away.”
Person with glasses and beard resting chin on hand, looking at the camera
Luc Fombonne ioteecs

“I didn't know BoldDesk one year ago, and I have discovered a very good solution. Easy to integrate. The API is very well documented”
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John S Head of Customer Support
Ethos Beauty Partners

"BoldDesk is easily configurable, highly intuitive, and has many features one would only expect to have in higher priced products."
G2 logo representing the software review platform for ratings and user feedback
Harsha R Support Team Lead
LTIMindtree

"The overall application functionality is good, UI/UX and the configurations including automations all the other services are constantly working fine."
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Carlos R VP of Operations
Movisis Tecnologia Limited

"BoldDesk has everything you could imagine in a customer service platform, including many features like APIs that we are yet to explore fully."

Frequently Asked Questions

Most teams configure core automation such as ticket routing, SLAs, alerts, and workflows within hours. With guided onboarding and optional demo support, you can start automating tickets the same day.

Yes. Rules, queues, SLAs, and assignments can mirror your current process or be improved during setup. Every workflow is fully configurable.

Yes. The interface is simple, and agents get consistent routing, cleaner queues, and clear SLAs from day one.

Upgrade Your Ticketing Experience with Instant Automation

Cut repetitive tasks, balance workload, and keep every request on track.

  • 80% AI Agent Automation
  • 100+ Rich Features
  • Supports 30+ Languages
  • No credit card required
  • 80% AI Agent Automation
  • 100+ Rich Features
  • Supports 30+ Languages
  • No credit card required
Get Started Free
Smiling support agent manages order updates and issue resolution in a customer-focused zendesk alternative.