Automate Every Ticket. Resolve More Without More Agents

Turn incoming customer requests into perfectly routed, prioritized tickets automatically. BoldDesk’s automated ticketing system eliminates manual triage, speeds up resolutions, and helps support teams scale efficiently without increasing headcount.

  • 15-day free trial
  • No credit card required
GeoVerra testimonial showing gains from using a help desk for growing business.

Trusted by companies of all sizes

Pricing

Flexible Plans, Clear Pricing

AI-First Customer Support. Simple, Transparent Pricing

  • Free trial
  • No card required
  • No lock-ins
  • No hidden costs
  • Free trial
  • No card required
  • No lock-ins
  • No hidden costs
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No of Agents

Pricing

AI Credits

Free for first 3 months

Info

5

$99 /month $1,188 billed yearly
500 credits /month

10

$199 /month $2,388 billed yearly
1000 credits /month

25

$349 /month $4,188 billed yearly
1500 credits /month

50

$499 /month $5,988 billed yearly
2000 credits /month

75

$749 /month $8,988 billed yearly
2500 credits /month

100

$999 /month $11,988 billed yearly
3000 credits /month

* All prices are shown in USD($).

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No of Agents

Pricing

AI Credits

Free for first 3 months

Info

5

$124 per month
500 credits /month

10

$249 per month
1000 credits /month

25

$436 per month
1500 credits /month

50

$624 per month
2000 credits /month

75

$936 per month
2500 credits /month

100

$1249 per month
3000 credits /month

* All prices are shown in USD($).

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No of Agents

Pricing

AI Credits

Free for first 3 months

Info

200

$1998 /month $23,976 billed yearly
4000 credits /month

300

$2999 /month $35,988 billed yearly
5000 credits /month

400

$3999 /month $47,988 billed yearly
6000 credits /month

500

$4999 /month $59,988 billed yearly
7000 credits /month

* All prices are shown in USD($).

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No of Agents

Pricing

AI Credits

Free for first 3 months

Info

200

$2498 per month
4000 credits /month

300

$3749 per month
5000 credits /month

400

$4999 per month
6000 credits /month

500

$6249 per month
7000 credits /month

* All prices are shown in USD($).

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No of Agents

Pricing

AI Credits

Free for first 3 months

Info

600

$5999 /month $71,988 billed yearly
8000 credits /month

700

$6999 /month $83,988 billed yearly
9000 credits /month

800

$7999 /month $95,988 billed yearly
10000 credits /month

900

$8999 /month $1,07,988 billed yearly
11000 credits /month

1000

$9999 /month $1,19,988 billed yearly
12000 credits /month

For more than 1000 agents, you can contact our team

* All prices are shown in USD($).

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No of Agents

Pricing

AI Credits

Free for first 3 months

Info

600

$7499 per month
8000 credits /month

700

$8749 per month
9000 credits /month

800

$9999 per month
10000 credits /month

900

$11249 per month
11000 credits /month

1000

$12499 per month
12000 credits /month

For more than 1000 agents, you can contact our team

* All prices are shown in USD($).

Features and Benefits

  • Ticketing System
  • Email Ticketing
  • Workflow Automation
  • WhatsApp & SMS
  • Custom Dashboard
  • Role-Based Access Control
  • Multibrand Help Desk
  • Integration Marketplace
  • SSO / SAML Authentication
  • Free Migration
  • Live Chat
  • Omnichannel Inbox
  • Ticket Auto Assignment
  • Instagram & Facebook
  • Live Chat
  • Omnichannel Inbox
  • Ticket Auto Assignment
  • Instagram & Facebook
  • Scheduled Reports
  • Custom Email Templates
  • Multiple SLAs & Business Hours
  • API & Developer Platform
  • Audit Logs
  • Professional Onboarding
  • Scheduled Reports
  • Custom Email Templates
  • Multiple SLAs & Business Hours
  • API & Developer Platform
  • Audit Logs
  • Professional Onboarding
  • AI Agents
  • AI Copilot
  • CSAT Surveys
  • Knowledge Base
  • Recurring Tickets
  • Custom Fields
  • Ticket Approval
  • 40+ Global Languages Including RTL
  • HIPAA Compliance
  • 24×7 Support

AI Add-on

$20 per 1000 credits. Clear usage across channels.

$20

Per 1000 credits

Migration Made Simple

Switch to Smart Automated Ticketing System with Hassle-Free Migration

  • Fast, secure full‑data transfer
  • Dedicated manager to guide your setup
  • Fast, secure full‑data transfer
  • Dedicated manager to guide your setup
  • Zero downtime during the switch

Frequently Asked Questions

Most teams configure core automation such as ticket routing, SLAs, alerts, and workflows within hours. With guided onboarding and optional demo support, you can start automating tickets the same day.

Yes. Rules, queues, SLAs, and assignments can mirror your current process or be improved during setup. Every workflow is fully configurable.

Yes. The interface is simple, and agents get consistent routing, cleaner queues, and clear SLAs from day one.

Upgrade Your Ticketing Experience with Instant Automation

Cut repetitive tasks, balance workload, and keep every request on track.

  • 80% AI Agent Automation
  • 100+ Rich Features
  • Supports 30+ Languages
  • No credit card required
  • 80% AI Agent Automation
  • 100+ Rich Features
  • Supports 30+ Languages
  • No credit card required
Help desk software interface showing ticket updates with multi-channel icons for Facebook, WhatsApp, and Slack.