Webinar  40% Ticket Deflection in 90 Days: A Playbook That Actually Works. Tuesday, December 16th, 10:00 AM ET   arrow-yellow-color

Claim Your Free Account

back Back to Categories

Category :

If I reply to a ticket will it create a new ticket/thread in the same ticket?

If you reply to an existing ticket email, the reply will be added to the same ticket.

Recent Posts

Up arrow icon
Three circular portraits on black background: woman with red flower, person with glasses, smiling curly-haired woman.

We are eager to show you the magic of BoldDesk.

Book Free Demo